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Can't submit ticket

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SteveS
SteveS ✭✭
in General


I can't submit a Ticket using Bitdefender's support feature. I just tried & it says there is a problem with my internet.


So I figured I'd go online & post this topic....strange how I can do that if there is a problem with my internet.


Houston, I think we have a couple of problems with Bitdefender....please fix ASAP. I did purchase Bitdefender to make life easier, not harder.


Thank you.

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  • SteveS
    SteveS ✭✭
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    Just tried again to submit a Ticket using Bitdefender Support. Still not working. Apparently there's still a problem with my internet, so I clicked on the "Bitdefender Central" link & the Bitdefender web page opens up no problems. That's strange, considering there's a problem with my internet;-) I just re-installed Bitdefender to see if that helped but made no difference. Also, I still can't safely remove any USB external hard drives once I plug them in either, which is a major pain in the ****. Can we please hurry up with a patch or something Bitdefender?


     

    Problem Sending Ticket.jpg

  • SteveS
    SteveS ✭✭
    Options


    Still can't submit a ticket. Just wondering if Bitdefender would like a copy of the BDSP desktop zip file it creates every time I try?

  • SteveS
    SteveS ✭✭
    Options


    Updated to 23.0.11.48 & now I can submit a ticket again.


    Fixed!


    Cheers guys.

  • Sergiu C.
    Sergiu C. ✭
    Options


    Hi Steve, 


     


    Thank you for letting us know. 

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