Utilities are not working
Comments
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Found more problems there are exe files of them issue is in latest update
Tried repair reinstalling
Clean install yet same issue
Bootoptimizer.exe is missing diskcleanup .exe is also missing diskusage.0 -
Hello Mayur,
Please send us a Support Tool log at the email address bitsy@bitdefender.com and our team will gladly assist you:
[How to generate a Support Tool log]
https://www.bitdefender.com/consumer/support/answer/8919/
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What is the simplest and easiest way to do a repair-reinstall of this product? I haven't been able to access the Optimizations Tools under the Utilities file of this program for the last three months. Is there a recent update to the Total Security product that will solve this issue? Thanks
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Hi There,
Try uninstalling the product via bitdefender removal tool by selecting appropriate product version : https://www.bitdefender.com/site/view/uninstall_consumer_paid.html
Next, restart your computer. Remove this device on which you are facing issue from the bitdefender central : https://www.bitdefender.com/consumer/support/answer/2795/
Next reinstall the software from either bitdefender website or directly from bitdefender central.
If everything goes good, you will be able to access the utilities. Know activating utilities in total security takes time to activate when switching on for the first time.
If this does not solves the issue, kindly create a log : https://www.bitdefender.com/consumer/support/answer/8919/ and mail the log to support staff at bitsy@bitdefender.com
If this help, kindly click on agree.
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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If the issue is resolved, kindly click on agree so that we can close the topic here.
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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