How do I disable the popup for VPN service?

really irritating VPN notification. I put off all notification but still is popup when its connected to WIFI, like a virus please remove the option

Hello @sparh4wk,

You can try the following:

Open the Bitdefender interface and go to Settings, then under the General tab, toggle Special Offers and Recommendation notifications OFF, as shown below:

Then, bring up the VPN interface, go to Settings and disable all the options:

These are the settings i've made and the VPN does not bother me at all, whenever I'm not using it.

Not sure about other competitors, but Bitdefender does have a strong VPN and a very user friendly interface. AND it's included in the antivirus as well (with limited traffic indeed, but this can be upgraded).

Let us know if this helps.

Best regards.

Yeah, to put it as politely as possible, these popups are the worst. Been a happy customer for years, but I might be done.

Hello @Paul9876543210,

Try to turn off the Wi-Fi Security Advisor and see if the VPN notification is silenced afterwards:

1. Click Protection on the navigation menu on the Bitdefender interface.

2. In the Vulnerability pane, click Open.

3. Go to the Settings window and turn on or off the Wi-Fi Security Advisor switch.

Let us know how it goes.

Regards

Hi @laugher,

Wi-Fi security advisor was mostly designed for unsecured or unencrypted public Wi-Fi networks. These networks are more likely to be unsafe, since they do not require a password for login, and if they do, the password could be made available to anybody who wants to connect. Moreover, they may be malicious or honeypot networks, representing a target for cybercriminals. The Wi-Fi security advisor also monitors the home Wi-Fi and office Wi-Fi. If you are using a trusted network, either office or home and still do not wish to disable this feature, you can configure them individually, as follows:

To start configuring your home network:

1. Click Protection on the navigation menu on the Bitdefender interface.

2. In the Vulnerability pane, click Open.

3. Go to the Wi-Fi Security Advisor tab and click Home Wi-Fi.

4. In the Home Wi-Fi tab, click SELECT HOME WI-FI. A list of the wireless networks you connected to until now is displayed.

5. Point to your home network, and then click SELECT. If a home network is considered unsecured or unsafe, configuration recommendations to improve its security are displayed.

To remove the wireless network you have set as a home network, click the REMOVE button. 

To add a new wireless network as home, click Select new Home Wi-Fi network.

To start configuring your office network:

1. Click Protection on the navigation menu on the Bitdefender interface.

2. In the VULNERABILITY pane, click Open.

3. Go to the Wi-Fi Security Advisor window, click Office Wi-Fi.

4. In the Office Wi-Fi tab, click SELECT OFFICE Wi-Fi. A list of the wireless networks you connected to until now is displayed.

5. Point to your office network, and then click SELECT. If an office network is considered unsecured or unsafe, configuration recommendations to improve its security are displayed.

To remove the wireless network you have set as an office network, click REMOVE.

To add a new Office wireless network, click Select new office Wi-Fi.

Once you have these configured, the notifications will no longer be displayed, as the networks will be marked as trusted. However, if you use public Wi-Fi networks in general, is is usefeul to have it enabled. But given the lack of security these networks usually have, it will pop-up everytime I think.

The advisor works more like a warning tool, as it monitors and makes a recommendation. It will not really protect you, other defenses will.

Cheers

Is till get those VPN notification even with the whole Vulnerability feature disabled . I am on Windows 11/Bitdefender Total security and on LAN

Have done everything in this thread, popups still persist.

Windows 10, latest updates, Bitdefender AV Plus, "another company's" VPN, running on my home WiFi.

Just got off a support chat with Traian M., he needed to see a screenshot of the message, which I don't have because it occurs only once at startup.

Need to get a screenshot and chat Support again.

Great.

open bitdefender. Click the privacy tab, under the VPN box click open VPN click the settings wheel on the left side of the VPN window, under the settings window will be a notifications tab, turn off allow notifications. bingo bang its gone.

Hello @JaMMy,

Can you share with us more details, please? Have you followed the above instructions to supress the VPN notifications? Did they work for you? Is there any other notification that you would like to disable and do you require further advice on how to achieve this?

Regards

@a person ,

Welcome to the Bitdefender Forums.

Did you follow the advice given here in previous posts?

You can turn off these notifications.

If you are still having issues, please post back so that we can help you further.

Have a great day.

Regards,

Phil

@derVivian ,

Welcome to the Bitdefender Forums. My experience differs, I guess, from your experience. Years ago, I simply uninstalled the VPN (it is listed separately) program and turned off all VPN-related notifications.

It comes back with updates and is an annoyance to set every time the unwanted notification pops up.

The notifications never came back, at least for me.

Have a great day.

Regards,

Phil

Simply turning off "VPN-related notifications" does not work. Not sure how you can find VPN-related notifications in the first place. If I go into BitDefender, there is no notifications called "VPN"-anything.

You need to turn off offers and recommendations. Offers are their marketing. Recommendations are what they believe you need to increase your security stance. VPN would fall into both types of these notifications.

I still have BitDefender VPN installed in my apps and I have received zero notifications about buying their VPN since turning off the above notifications. I would caution against turning off all the notifications suggested by some here as you want to be aware of potential security incidents or risks. For example, I would NEVER turn off webcam related access by applications because I actually want to know if someone is spying on me over the webcam particularly if I am not using said webcam.

I have included screenshot snippets to show you the above. First of what I turned off to remove all "buy my VPN" related popups. The second screenshot simply shows I still have BitDefender VPN installed even though I never use it.

Thanks for clarifying @Alexandru_BD

I don't recall ever starting the Bitdefender VPN app (in foreground) and going through its settings so probably never found out what settings it has. As I don't ever use public or unsecured Wifi networks or use peer-to-peer file sharing apps, I guess these notifications never popup for me.

I guess if you did use BitDefender in the above circumstances, it might help to uninstall BitDefender VPN especially if you don't use a VPN or are using a competitor's product instead.