Password Manager
I bought a subscription several months ago, tried to use it importing a csv file, failed miserably, so I gave up. I'm now trying to install it again and so far I'm stuck by the PM app needing a master password. The pop-up says it can be found only by accessing bitdefender by browser. Nothing I've tried gets me to that info.
I have the Bitdefender Mobile Security app installed. Is it somehow linked to the master password?
Please help. My brain hurts.
TIA. Peggy ‐ a soon to be former LastPass customer
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ALSO
I have a PC, android phone, and android tablet using Chrome browser.
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Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Thank you for the information Flexx. I'll get on it Monday or Tuesday.
Peggy
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Hello @PSST,
Check if this article helps:
If not, I would also recommend to get in touch with the Support Teams for further assistance.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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My phone didn't even ring when you called and I had it in my hand. Probably because of the country code and I've not had time today to look into it. I did try to solve the dilemma with the master password and failed. I finally sent email to Bitsyand asked them to fix it. Thanks for the info though.
Peggy
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Hi @PSST,
I hereby confirm your request was successfully sent to the Support Teams. You will receive a response from my colleagues shortly.
Thank you for your patience.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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