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constant logout from SecurePass
Hi, I am using the SecurePass extension on Firefox (with my laptop) and SecurePass on Android on my mobile. For both applications I am frequently logged out when I want to use them. For example, I use it one day, and the next day or even later the same day I have to enter all my credentials again (email, password, passcode…
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Bitdefender Anti Tracker for Firefox: issue with sites like Amd.com
Anti tracker has some issues on a few sites. For example the legitimate AMD driver download page: (I'm not yet enabled to post links sorry) has serious issues on Firefox if the Anti Tracker plugin is enabled. Try to choose a driver from the list. You will see that the "SUBMIT" button will not forward you to the file…
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After upgrading to Bitdefender Antivirus Plus, it takes at least 30 seconds to open Firefox
I hope this is the right place to post this, so I apologize if I chose the wrong forum, but is this normal behavior? I should mention that this only happens after a restart and after coming out of connected standby (only sleep state available on this desktop). It actually took me a while to track down what the issue was. I…
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Why Anti-Tracker Extension is missing on Firefox Add-ons page?
Like in the title :) I see that Anti-Tracker extension is missing under addons.mozilla.org webpage. When we look deeper we can see that there is only Traffic Light extension there (under Bitdefender developer) : https://addons.mozilla.org/en-US/firefox/user/5211286/ When we try to install Anti-Tracker extension from…
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Connection blocked security notice
Hello! This is my 1st time here and I am exhausted with this pop-up: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to server.shortcodesforshopify.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
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Parental Controls and Blocking Websites in Incgonito Mode on Firefox
I was just going through my child's computer and testing the security settings and noticed I am still able to access blocked sites from incognito mode in Firefox. On top of that the blocked sites I have entered are not being blocked in regular mode either if I access the site using the search engine instead of entering the…
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BD + Firefox = CPU consumption
Whenever I start Firefox, BD goes berserk and consumes 100% on one core. Startup of Firefix is delayed until BD cools down again. Is a plugin to blame? I have the following plugins: Adblock Plus Autoplay No More S3 Download Manager DuckDuckGo Search HTTPS Everywhere I don't care about cookies NoScript PassHash Clipboard…
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Bitdefender Blocked Suspicious Connection In Mozilla Firefox. What Does It Mean?
Hi everyone, I'm Dan. Ive been getting these every 15 minutes ever since i came online today. I obviously ran a full system scan whit bit defender but it found nothing. Now I'm worried what this could be, hope somebody can help me.
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Why can't I see my Password Manager accounts on Firefox?
I have the Bitdefender Password Manager extensions installed for both Firefox and Chrome. I can see the Password Manager and all of my accounts when I click on its toolbar icon in Chrome. However, in Firefox, all I see is a blank white box popup. Why is Firefox keeping me from using Password Manager?
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firewall
is there a firewall in BD and if so ow do I disable it?
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Concerns regarding the effectiveness and safety of Bitdefender Safepay
So I'm writing this post since I recently created an account for online-banking. "Neat", I thought, having Bitdefender Safepay pop up, asking me to open the banking site on there. I was a little confused as to how much protection it would actually provide against someone watching/capturing your screen, so I did exactly…
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BitDefender slows down my download speed that it is measured in kilobytes
Title said it all. My download speed is literally measured in kilobytes while BitDefender is active, as soon as I turn off the protection shield it comes right up. I tried reinstalling BitDefender and even reinstalled Windows but nothing changed (also reinstalled/updated my wificard drivers, this problem happens with the…
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Does BitDefender have offices in Romania?
Hello, I'm sure the answer is an emphatic "no" but I have to ask. I rec'd an e-mail supposedly from you from "bitdefender@hello.bitdefender.com." I'll include a copy of the message both raw with headers and as a PDF. The URL goes to:…
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BD Free+Firefox+Netflix
BD free causes the Widevine plug-in to crash, when watching Netflix on Firefox. This has happened in the past, and was fixed in BD. See https://bugzilla.mozilla.org/show_bug.cgi?id=1569456
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Firefox disabled Bitdefender Wallet 4.1.6
Mozilla Firefox 50.1.0 took it upon itself to disable Bitdefender Wallet and now I can't activate/install it again - it won't let me. According to Firefox it is Bitdefender with the problem, not "add-on signing" as per their security guidelines. Sort your sh*t out Bitdefender!
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Problem with Firefox gmail, error #400 after installation
Gmail account on Mozilla Firefox experiencing error code #400 after upgrade from Bitdefender 2015 to 2017 on Windows 7 (screenshot below). Based on other comments online, it seems to work if you remove the cookies and retry. Is this a known issue / a settings issue where you can point me to the latest official Bitdefender…
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Your connection is not secure - Firefox (Comodo IceDragon)
Firefox (Comodo IceDragon) appears to tell me "Your connection is not secure" on every site. From Google to Bing to Yahoo, any HTTPS (SSL) site automatically gives me this warning. In BitDefender 2016 I could simply disable the "Scan SSL" and this was true in the beta of BitDefender 2017 as well, but in the final version,…
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Browser Crash Whenever Uploading Any File
I searched for this topic and was unable to find a working solution. I just installed BD Antivirus 2016 on a new Windows 10 PC (fully updated 64 bit version). After installing BD, whenever I attempt to upload any file on any web browser (chrome, firefox, edge), the browser crashes. I uninstalled BD, and following restart…
