Comments
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Hi Freeuser, We have in the meantime, further analyzed the actions taken by Bitdefender Free on the infection Spyware.22372. The screenshot you sent us displays the Event after an exclusion has been added for the file. Please reboot the computer, then go to the Quarantine area and restore the file. After that, a System…
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Hi Freeuser, We have opened the case number 2017102410160001 and sent you an email in regards to the situation you encountered. This issue needs to be further investigated as the file should have been sent to Quarantine. Thank you,
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Hi Robbi, For security reasons, Bitdefender does not allow command line entries. I am sorry for the inconvenience. Thank you,
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Hi Florin, Please add a network exception on the computer with 2018. You will find the steps here: https://www.bitdefender.com/consumer/support/answer/2397/ Thank you,
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Hi Dark, Please reboot your computer and let me know if it persists. Thank you,
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Hello, Please install the latest updates for Office(especially update 1707) then reboot the computer.. To update, open Office> File > Office Account > Office Updates > Update Now. Thank you
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Hi Anilkumar, Thank you for reporting this visual bug. We will investigate it and any change will most likely arrive through an automated Bitdefender update.
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Hi KC9, Please use a strong password and a WPA2 encryption for the Wireless network(not the router login) then let me know if the issue still persists. Thank you,
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Hi Servalan, We have sent you an e-mail in regards to the issue you have encountered, please check your Inbox. Thank you, PS : We used the email attached to your forum account, if you have not received any emails, please provide us with a different address.