Randyboy99

How am I supposed to run this thing. I wanted to scan my laptop outside of windows and was told the best way was to do it with a Linux based rescue disk so I downloaded BD's and booted it andd got to the scanner part but it kept failing due to no internet connection, but I had one when I started. Can you not run these…

The main thing I wanted to say was I wasn't getting any email notifications when you or anyone commented. I had to search out the replies or comments myself. Even though I have clearly marked for notify by email after a comment in my settings. You get what I'm saying right? Let me know when you post and someone like me…

Stealth mode is enabled by default in public since there are hackers out there when using a public wifi to scan the area and look for laptops that they can easily crack. Thank you my friend for at least explaining that to me which makes perfect sense. I didn't get a heads up in my email when you gave me an answer. What is…

I'm kicking this thread up, because I have the same problem. I've tries reinstall and repair, both didn't work. The bitdefender services keep loading. A sideeffect of this is that all http/https traffic is blocked . If I open the main window, everything is green. When disabling the firewall, and rebooting, I at least got…

You hear what our partner Gini here says down below? I had 2 event notices this morning here in Canada, (it's 0945 right now as I post) when I got up to work on my laptop. They were in the update section, but this time it was the server was screwed up and the program wasn't able to connect properly to the server to update,…

No problem Randy....My last action was to run a repair as I noticed that the same four files were stuck in a loop of continuously downloading, requesting a reboot and marked as successfully installed. That was over 3 hours ago . I'm not sure if that solved anything or not because I see that there have been no updates since…

Hi...I'm quite sure BD is aware of this issue. I'm on reboot #6 today and there is another one showing in the widget. I've been using BDTS for a year now, and this is the 3rd time I've run into this issue. It seems that sometimes when BD releases a new build this happens. One thing to watch for...open the update event…

Thank you for your valuable feedback, Randyboy99. You are perfectly right. However, caution should be taken when modifying the registry keys. If a wrong entry is deleted or modified, the PC might crash and/or the software might be corrupted. This is why we strongly advise all our customers to contact us first via…

http://forum.bitdefender.com/index.php?sho...c=38137&hl= I agree, as that seems to be a re-occurring issue, people leaving another Av to try Bitdefender without doing a thorough uninstall of the previous version, and thus our need in helping with the uninstalling, removal tools, and some minor registry deleting, seems to…

I think I may have started this thread on the 2012 edition. Wow a year already. To tell you the truth I don't think I have ever heard a full blown resolution for this hiccup, however what one of the guys said about putting it in AutoPilot and switching it back is a definite workaround if you are up for that. I have yet to…

Could someone please explain to me what the BD Toolbar does and where is it? Is it invisible ? Does it run in the background in some kind of silent mode. I don't see it and when I don't see it how can I know it's function? I notice that I can't edit this post so I'll just add some more here. I use Chrome as my browser and…

Hi Randyboy99! Look at this PDF: http://download.bitdefender.com/windows/de...serGuide_en.pdf Bitdefender works fine, don't worry. Have a nice day! Thanks

I have build 16.24.0.1682 of BTS 2013 and am having the same problem. I followed the steps listed above (uninstaller, reg cleaner, etc.) and it worked for a 2-3 weeks, but the problem has returned as of yesterday (19 Nov). I have reaccomplished the steps but it didn't work, plus I don't want to keep doing that every few…

The message for update is a generic message from Outlook. It is suggesting the user that the addin might have had a problem which may have been fixed in an update. It does not offer a specific information, just a generic hint. So you have Outlook 2007 with Hotmail connector. I'll ask a test engineer to do some testing with…

Then I suppose is a false alarm from Outlook which did not receive a shutdown notification in time from our addin. Especially if your email account is configured to use Exchange server this is not something I didn't saw before, so to speak (unrelated to BD addin). As the dialog seen, there are two choices: - press "No" and…

I suppose this is the regular Outlook message when detected an addin that did not responded in time to shutdown - next time when Outlook starts it warns the user to disable the supposedly offending addin. Please confirm if this is the case, and I would like to know more about this issue: - operating system version and…

I suppose this is the regular Outlook message when detected an addin that did not responded in time to shutdown - next time when Outlook starts it warns the user to disable the supposedly offending addin. Please confirm if this is the case, and I would like to know more about this issue: - operating system version and…

Hello A product update was released. Your build should be 16.22.0.1534(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number). In order for the product update to be installed, you need to reboot your machine(you should see in the Events…

yeah thats why i stated its just a quick fix, id wait for a tech guy to answer this... BD 2013 seems to have alot of bugs in it.. idk if ill renew my license after its finished.. Norton was so much simpler That is what I was using too. I have 2 years left on this and close to a year on the Norton. I don't know what's wrong…

I had the exact same problem. Don't use any of the bitdefender tools, go directly to control panel and uninstall all bitdefender products restart your computer and download the latest version on 2013 and all will be fixed. I hope this works for you, because it made me mad too when this happened I am using 2013 and that is…

If you absolutely know that BD is running you can turn off them annoying popups and notification by 1 go to the control panel 2 go into system and security (Action Center if you have icons) 3 go to Action Center 4 Click security 5 the drop down list offers to turn off different features 6 choose the ones that are annoying…

Currently using BD Internet Security 2012 suite. I am finding that every time BD updates, it restores the Windows Security Center alerts to default, i.e, all three are enabled (Firewall, Anti-Virus, Automatic Updates). I used XP-SP3. I prefer to do OS updates manually, and don't want Security Center bugging me with alerts…

Hi I think I have a solution for your case. As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version. Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may…

Hi Randy. Make sure you already put a check mark about having BD to be displayed at system tray. Are you talking about the windows tray icons setting because it is set to always show in the tray. If BDTS2013 has a box for that then I totally missed it.

You can try this Stealth Mode: ON Block Port Scan: Enable Network Type: Home/Trusted Paranoid Mode: ON IDS: Normal Monitor Wi-Fi Notifications: ON Generic: No (Since you have only one adapter and it is better to set it to NO if you have multiple adapters as you can set different Network settings for each adapter according…

Hello Let's clear some things. The generic option will allow the firewall mode to use the same settings for all adapters, basically will clone the settings that you have set for adapters with the same characteristics(wired or wireless). With the remote option, from the local network, your PC can be pinged, but not from the…

Hello Actually under Auto Scan there are 2 types of scans: a lighter one that is only scanning the processes, know locations and for rootkits and a complete one that is scanning the HDDs. Only the last one updates the pad. Thank you very much for your feedback, we will see what can be improved to this module. Take care.…

Hello That message refers to Auto Scan and is only updated when a complete scan is done. And a complete scan made by Auto Scan can take up to a week, depending how you use the PC. Soon we will change it a little bit and a Full System scan will also update that pad. So have no worries, is working properly. Take care. I see.…

Would you like to give us a heads up on when .39 will be available in the US market? Also the way you worded the response at the top line doesn't sound quite right, so I'm to assume only the "Auto Scan" feature is being updated now. I'm a little confused because if you run auto scan all the time it should be updated every…

Hi, the same here. Win7 64, BDIS2012 shows the last scan as many as 34 days ago. It has not changed even though I run full scan manually. Autoscan was of course enabled all the time. It seems as though this is a sore subject with the BD people because this just gets ignored. This is what I was told, "It is just a display…