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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Mastermind of Defense: Join the latest Q&A session with our Director of Threat Research
📣 We are excited to announce a new Q&A session that brings together our community for another insightful and interactive experience. Our special guest on the forum is Bogdan Botezatu, the esteemed Director of Threat Research at Bitdefender. Here's what he wanted to share with you: Hi, I'm Bogdan Botezatu, Director of…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Community Contest - Scuderia Ferrari Prediction Challenge
Dear Bitdefender community members, We are launching a contest that will set your hearts racing. Get ready to unleash your inner strategist and dive into the thrilling world of motorsport predictions. We present to you the "Scuderia Ferrari Prediction Challenge" for the ongoing 2023 racing season! Do you have what it takes…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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VPN vs. Smart DNS: Which One’s Better at Protecting Your Privacy?
VPN and Smart DNS proxies are handy if you want to hide your digital identity from various online services. However, their functionality is wildly different, and one of them is considerably more effective than the other at safekeeping your privacy. It’s no secret that VPNs are one of the most efficient ways to anonymize…
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Introducing the Password Manager Shared Plan
Dear Community members, Many of those who openly expressed their opinion about the Password Manager in this forum felt something was missing from the service. And they were right. We are thrilled to introduce the latest Bitdefender offering—the Password Manager Shared Plan! Managing passwords has never been easier or more…
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Guarding Your Digital Life: Tune into our Q&A on Digital Identity Protection
📣 Dear Community members, We are excited to announce our latest Q&A session that delves into a topic of utmost importance in today's digital age – Digital Footprint and Identity Protection. As our lives become increasingly intertwined with the virtual world, understanding how to manage and safeguard your digital identity…
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Troubleshooting – After updating to macOS Ventura, Bitdefender requests Full Disk Access
Due to a bug in macOS Ventura (13.0) that is yet to be fixed by Apple, all security solutions that were granted Full Disk Access prior to the macOS Ventura upgrade may be disabled, although they still appear to have full disk access in system settings. To overcome this issue in existing installations of Bitdefender…
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Common Activation Errors in Bitdefender Central
The following article will help you troubleshoot and fix common activation errors in Bitdefender Central. Let’s look at what activation errors you might encounter during the activation process and how to deal with them: Let us know if you ever encountered these errors and what steps have you taken to correct them.
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How to manage subscriptions in Bitdefender Central - The essentials
In the following article you will find detailed information on how to manage the Bitdefender subscriptions in the Central account. A single Central account now supports the activation and usage in parallel of multiple subscriptions valid for the same Bitdefender product, or even for different products, with the scope to…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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The Security Implications of ‘Sideloading’ for iPhone Users
Here's some food for thought. The iOS ecosystem was always a tough nut to crack and there have been numerous arguments for and against its superiority when it comes to security. Is 'sideloading' really a threat to iPhone users? Read more to find out and tell us what's your opinion about this:
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How Bitdefender Premium VPN can speed up your internet
Bitdefender VPN can make your internet faster in some situations, including when your Internet Service Provider is artificially slowing your connection in response to online activities such as streaming, torrenting and gaming. ISPs practice bandwidth throttling to prevent network congestion during peak hours. Fluctuations…
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Higher Logic awards Bitdefender the Community of the Year prize!
We are thrilled to announce that our forum has been named Community of the Year! It is an incredible feeling of getting acknowledged for our efforts and we are extremely thankful for this award. I want to express my genuine gratitude to Higher Logic for choosing our organization as the Community of the Year! This award…
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Taming the Cookie Monster: Balancing Privacy and Functionality
In the vast realm of the internet, where information flows freely, browser cookies play a behind-the-scenes role that profoundly impacts our online experiences. These seemingly innocuous snippets of code have become an integral part of our digital lives, shaping how we browse, personalize, and interact with the web. But…
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Bitdefender Password Manager to replace Bitdefender Wallet
Bitdefender is committed to delivering innovative, effective security solutions to our customers. As technologies and threats evolve, Bitdefender continues to proactively develop and shape its solution set. The resulting new solutions and feature modifications often lead to a need to discontinue older software revisions…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Announcement for users encountering the error -1007 during Bitdefender update
In the event you are encountering the error code -1007 when updating Bitdefender, kindly contact our Support teams for further assistance. You can get in touch with our engineers by choosing one of the contact channels available here: https://www.bitdefender.com/consumer/support/help/ Thank you for your understanding.
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Poll: What is the issue that a product such as Identity Theft Protection can solve for YOU?
Upon launching the new Bitdefender Identity Theft Protection, one of the first questions asked by you, the community members, was if and when it will become available outside the US as well. Identity Theft Protection is based on US identification data such as the Social Security Number and it is provided in partnership…
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The Ultimate Bitdefender mega-suite is here!
Bitdefender launches the most comprehensive plan, integrating award-winning security for your devices, identity protection and online privacy. The Ultimate Protection and Privacy for Windows, macOS, iOS and Android with Premium VPN, Password Manager and Identity Protection included. Your digital safety is our top priority,…
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New Q&A session! Meet the people who developed Chat Protection and ask them anything
As you may have already found out, Bitdefender created the first real-time chat protection capabilities for mobile-based instant messaging applications, available to Bitdefender users since November 2022. Chat Protection is incorporated into Bitdefender Mobile Security for Android through Bitdefender Scam Alert technology,…
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Moved: Activation key is not working
This discussion has been moved.
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New Support articles for Password Manager!
Following your feedback, we have created a dedicated category for the newest member of the Bitdefender portfolio. Here you will find Password Manager related discussions, but also a selection of helpful articles from our knowledge base. Check them out and please feel free to share your thoughts, ask questions and we'd love…
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Let us know your expert opinion about your experience with our software
As a valued provider, we are proud to offer the most advanced security products and unparalleled level of fast and accurate support to our users and partners. We think that a successful business has a lot to do with good communication and by tradition, we listen to the voice of our users carefully. Good, bad or ugly, we…
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Bitdefender Password Manager – Security and Proactive Defense in a Single App
Bitdefender Password Manager is a secure multiplatform service that gives users the tools they need to stay safe in a world rife with data breaches and the illicit sale of private data on the darknet. People used to have just a few online accounts, so remembering a couple of passwords wasn't that difficult. Over time,…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
