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Annoying reminders
I updated to v. 25 and tweaked my settings - among other things, to disable "recommendation notifications" and "special offers." Nevertheless, I keep getting notifications to turn on Safepay, VPN, and other features I don't want. Is this a bug?
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Release notes
This isn't a request for a feature of the software; it's more about support for people who use the software. Can you please post release notes for the presumably major updates that require restarting one's computer (which come surprisingly often). If the update is that important, it would be nice to see what has been…
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Irritatingly frequent demand to restart computer after update
It used to be that every few months there would be a major update that required restarting one's computer. Now these seem to come almost once a week. Today I had to restart because of an update from a couple of days ago, and after restarting, a new update required that I restart a second time! This has become such an…
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Allow update with cold boot as well as with restart
When an update is installed that requires restarting one's computer, it doesn't work to shut down one's computer and turn it on again (i.e., do a cold boot). A notification persists that the computer must be "restarted" from within Bitdefender's notification. This is not only odd but unlike any other software I've ever…
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Lengthy scans
Because full scans were taking so long, I created a custom scan so that only new or changed files would be scanned. (Inconveniently, that option is no longer available on standard full scans.) Even so, scans are taking more than three hours uninterrupted on my Windows 8 computer that has less than 80 GB of programs and…
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Change logs, please!
Many of us have requested reliable, timely posting of change logs so we know why we're so often required to restart our computers for an update to take effect. (This is even more of an inconvenience since the reminder to restart doesn't disappear after we restart via Windows or do a cold reboot; for some reason, we're…
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Settings change themselves
Over time I've gone into the dashboard and noticed that various settings have changed. The most common and recent example - and the most disturbing one in light of its potential impact - is "automatic update," which has turned itself off. Any idea how this could happen?
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Trouble configuring scans
Two (possibly related) questions for configuring a Full System Scan: 1. When I go to Manage Scan Tasks --> Full System Scan--> Scan Options, I find that Scan Targets (on the Basic page) and Scan Options and Scan Operations (on the Advanced page) are grayed out. How can I control them? 2. My full scans are taking hours -…
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Stay up to date with changelogs?
Sure would be nice if changelogs were posted reliably -- in part so we can be sure that yet another demand to restart our computers is legitimate, and in part so we know what's changed. For example, did the update that required a restart a couple of days ago (21.0.25.84) fix the problems with Firefox (error messages…
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Constant demands to restart system
Has anyone else noticed that BD Internet Security 2017 is demanding a reboot to install an update just about every day -- instead of once every few months? That's been happening on both of my computers, one running Windows 7 and the other running Windows 8.
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New Ransomware Vaccine Included?
Just wanted to confirm that this stand-alone program is already included in the latest update of BD IS 2016. No need to download it separately, right?
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Peek-A-Boo Widget
When I go to my computer's desktop I can see the Bitdefender widget for about a second before it disappears. When I leave the desktop -- that is, return to my browser or some other program -- the widget shows up again for just an instant. This peculiar behavior -- as if the thing is shy -- is identical on a laptop running…
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"reboot Required" Excludes Hard Restart
Other security programs occasionally require a reboot to install a major revision, but it doesn't matter whether you restart the system or shut it down completely. Bitdefender is unusual in requiring only the former. If I turn off my computer completely and start it the next day (when it needs to finish updating), it still…
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Quick Scans Not Running?
I have Quick Scans set to run upon startup, which I believe is the default. But when I go into Events --> Antivirus, there's no record of these scans having been run, only a record of a System Scan some days ago. Does that mean the Quick Scans haven't actually been done? Is there another way to confirm this? Thanks.
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Antispam Toolbar Doesn't Appear In Thunderbird
I'm new to Bitdefender, having installed Internet Security 2016 on two devices, a desktop running Windows 8 and a laptop running Windows 7. Both have the latest version of Thunderbird, where I get POP mail. Everything installed correctly on the desktop, although the Antispam toolbar is unsightly and appears not only on the…
