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Safe Exe File Deleted For Second Time In 10 Months
What is the deference between Exclusions, Firewall, and White lists ? Do safe app.exe (and safe app.ini files) have to be listed on THREE lists ? I am fed up with my Clipx.exe and Clipx.ini files being deleted by BIS And why delete a harmless INI file ? I logged a thread in April 2013 (10 months ago) about this problem. No…
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Cookie.bs.serving-sys
BD Internet Security 2013 just quarantined "Cookie.BS.Serving-Sys" Googling has only turned up a lot of "buy-me" links Any ideas where it might have come from ? -OR- what it does ? Somewhere in the recent past I stumbled over a web site with explanations of virus.. ie Paste virus name into their search and it shows details…
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Mixed Results When Scanning Files
Today I downloaded (for updating) CCleaner407 "ccsetup407.exe" from http://www.piriform.com/ccleaner/download?upgrade First BD scan 213 files OK Second BD scan 1 file OK Why the discrepancy of file count when scanning the same file ? Thank you
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Windows Defender Nag Screen After Windows Update
To day I manually updated Windows 7. Bypassed optional updates. No selective updates With every reboot and cold boot -- I get the Windows Defender nag How do I stop this nag screen recurring? So far I have done a Bitdefender Repair. With no luck at resolving my problem Would appreciate any help
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Cannot Update My "personal Profile"
I am trying to update my personal information. in "My Controls" of this forum. I am logged in and when I click on "My Controls" the result is a "Board Message" page. ie, http://forum.bitdefender.com/index.php?act...rCP&CODE=01 "Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got…
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Internet Security No Longer Alerts "issues To Fix"
Internet Security 2013 User Mode:= ON - manual updating by user (me) ----- Up until about one week ago the "B" icon in sys-tray changed color based on days elapsed since last update. ie, Orange -- early warning, Red -- crucial Now the "B" icon is always white. The icon no longer changes color, as last update slips into…
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Quarantined Txt Files ?
Last night at approx 9:15pm when PC was "woken up" before "shut down" Bitdefender warned of two viruses, but alert evaporated from screen before I could click on "click here" on alert. Setting:= Quarantine Two TXT files listed on Antivirus Settings > Quarantine (window list) B9B8UB0M.txt YKJ81X3X.txt ... BUT when I opened…
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Last Update Today (status) -- Wrong
PC switched ON at 6:46am to day (3-May-2013) (GMT +10 hrs) Q: How can "Updates" be already updated TODAY when settings are ... User Mode = True Auto Update = False (ie, Off) ------ When I used "Update Now" update was 16,695.3 KB ----- "B" icon was white, I am aware of icon coloring depending on elapsed time of last update.…
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Cannot Match Ticket Number To My Question
Today I received an email from BD. See image. The ticket number has no cross reference that identifies my enquiry I have not a clue what this is about. I find the Bitdefender "support" structure very difficult to understand. (At least I do get responses -- unlike "Kxxxy" who dont respond to anything) Are there two ways of…
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Vsserv.exe Delays Opening Notepad And Other Apps
Opening any program can take 30 seconds after booting my PC. ie, Notepad, Metapad (Notepad replacement), Firefox browser, Postbox (desktop email) This business PC is used for email and web browsing only, no games nor office applications. (emails + file downloads only) CPU vsserv.exe is running at 2%-5% and no other…