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Gjoksi · DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH · ✭✭✭✭✭

Comentarii

  • Hello again. I'll jump in here with a note that Method 2 from the article in @Alexandru_BD's comment is for the Bitdefender Small Office Security solution. Regards.
  • Hello. According to this article: "Note: Be sure to remember your password or keep a record of it in a safe place. If you forget the password, you will have to reinstall the program or contact Bitdefender for support." Like @Flexx already suggested, you should contact Bitdefender support. Regards.
  • Hello. The chat button is functioning. First you need to disable any ad-blocker like uBlock Origin, AdBlock, AdBlock Plus etc. in your browser, next click on the chat button, wait for few seconds and the chat window will open. Regards.
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: or It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
  • Hello. According to this article: if you purchased Bitdefender from a physical retail store, you’ll find the activation code printed on a card inside the box that the Bitdefender software came in. Maybe, you should check the box again and see for a card with the activation code printed. Regards.
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
  • Hello. Check How to check what build number you are on in this article: Regards.
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the…
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello. Wait for a response here from @Alexandru_BD (who works for Bitdefender). Regards.
    în BD Support Comentat de Gjoksi mai 16
  • Well, i'm glad that the workaround did the job for you. Cheers to that. 😁
  • Hello again. Now, unless you are telling me to change languages in Windows 11, well that is weird but I can try that. That is exactly what @camarie is trying to tell you. 🙂 Regards.
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
  • Hello. I believe that you will find the anwer to your question in this article: Regards.
  • Hello. This is a known issue for some users and has been discussed here (just click on "View Post"): Until final fix is released, here's the workaroud that might help you: Regards. @camarie Any news on the fix? Thanks.
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Mobile Security for iOS, click on Contact Support in the black box and…
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here: Regards.
  • Hello. Check out these articles: or and see if the steps in the articles will help you. Regards.
  • Hello. OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4355 Experience Windows Feature Experience Pack 1000.19056.1000.0 BD Total Security 27.0.35.147 Google Drive 90.0.3.0 I'm a long time Google Drive user and never (i repeat: NEVER) had any issues with the Google Drive icon and/or with the…
  • Hello. You should try the Bitdefender Ransomware Recognition Tool: and see if you can get the appropriate decryption tool, if it exists. You could also contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone…
    în Ransomware DJVu Comentat de Gjoksi mai 11
  • UPDATE: @Alexandru_BD Google Chrome 124.0.6367.202 x64 Mozilla Firefox 125.0.3 x64 Microsoft Edge 124.0.2478.80 x64 On all three browsers, i get the same error. I reported the issue to support, ticket number: 1009250381. Regards.
  • Hello. OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4355 Experience Windows Feature Experience Pack 1000.19056.1000.0 Google Chrome 124.0.6367.202 x64 After clicking on SUBMIT, this is the error i get: You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is…
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
  • congrats to all defenders… 🙂
  • Hello. @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him. Regards.
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here: Regards.
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