Comentarii
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Hello. My specs: Samsung Galaxy A34 5G (SM-A346B/DSN) Android 14 One UI Core 6.1 Android Security Patch Level November 1, 2024 Google Play System Update October 1, 2024 BD Mobile Security 3.3.255.2481 I can confirm that this is an expected behaviour. I just did a check on my phone and pressing the number indeed causes the…
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Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
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Hello. The link you provided is NOT an official Bitdefender link, so those telephone numbers are not correct. Here they are: You should check out this article: Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should…
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Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL: https://www.twitch.tv/ as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also share the VirusTotal link of the scanned URL to the anti-malware…
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@Scott Hey. :) I don't live in the USA and i'm using Digital Identity Protection. But, as far as i know, only one SS number (one account) can be used. Regards.
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Hello. Follow the steps from this article: Regards.
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Hello. Before making a decision, keep in mind this: Bitdefender Identity Theft Protection is available for US only. Registration requires a valid Social Security Number. Regards.
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Hello. The Bitdefender Ultimate Security suite includes these programs/services: Bitdefender Total Security (Bitdefender Total Security for Windows, Bitdefender Antivirus for macOS, Bitdefender Mobile Security for Android and Bitdefender Mobile Security for iOS) Bitdefender Premium VPN (for Windows, macOS, Android and iOS)…
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Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also share the VirusTotal link of the file(s) and/or the URL(s) to the anti-malware…
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Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.5198 Experience Windows Feature Experience Pack 1000.19060.1000.0 BD SecurePass 1.1.12 On Google Chrome 131.0.6778.109 x64 I also have the same issue: The only difference is that in my case the screen is not filled with…
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@Flexx Yes, there is, but all NEW users will be redirected to BD Password Manager, which is no more available for sale.
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@Alexandru_BD Hello. Speaking of a new BD Mobile Security UI, first of all, this needs to be changed as soon as possible: BD Password Manager has reached end of sale on November 28, 2024. So, the words "Password Manager" should be changed to "SecurePass". Also, when i click on "Install", the app redirects me to BD Password…
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Hello. Check out these articles: Regards.
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congrats to all defenders... :)
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Hello. You could post your feedback/thought here (just click on "View Post"): Thank you and best regards. @Alexandru_BD Buddy, must say, a Bitdefender sticker on the back of the laptop would look great. Cheers.
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Hello. On the same issue, check out this comment by @Alexandru_BD, who works for Bitdefender: As already mentioned in that comment, you should contact Bitdefender Consumer support. Regards.
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Hello. Method 1: Unistall / Reinstall Bitdefender Total Security: Method 2: Ccontact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.
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Hello again Softpedia is very safe and very reliable site, so nothing to worry about that. You could copy/paste and download from the link above wothout any issues, until the site gets fixed. "bitdefender_2015" means Bitdefender version 2015, but no worries, those weekly updates will also work with the latest Bitdefender…
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Hello. Lenovo Tab P12 has MediaTek Dimensity 7050 processor. This processor features two ARM Cortex‑A78 processors. As of August 28, 2023 Bitdefender’s security solutions are compatible ONLY with ARM-based Windows computers (processors). BD Mobile Security is NOT compatible with ARM-based Android devices and that is the…
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Hello. Indeed, the page is down. But, you can download the threat definition from Softpedia here: 32-bit (x86) https://www.softpedia.com/dyn-postdownload.php/c837369a86ab0a1f765f2764aa7b1c13/6755e56c/c0e/0/2 64-bit (x64) https://www.softpedia.com/dyn-postdownload.php/d4969e66d4f85db08871e3935ec46aa2/6755e56c/c0e/0/1…
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Hello. bitdefender@hello.bitdefender.com is a legit Bitdefender e-mail address. E-mails sent from that e-mail address contain special offers and product recommendations. BUT, i've never heard of Bitdefender paying money for participating in an online chat. Please, do not take any actions, until @Alexandru_BD, who works for…
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Hello. Check out this article: Until now, i haven't read any article about end of life (EOL) for Password Manager, so it seems that you can stay with Password Manager as long as you want or at least until EOL is announced. Regards.
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Hello. Here's another user with the same issue: I think that your best option is to contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support…
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@camarie @dvsls @Alexandru_BD Any explanations on this behaviour? Thanks.
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Hello. Safe Files and File Vault features were discontinued on July 2020. So, to answer your question: Bitdefender Total Security doesn't have a feature where you can secure folders and files. Regards.
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@Alexandru_BD Hi. Basically, i already suggested that. Regards.
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Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
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Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards. @Alexandru_BD The issue is related with the Email Protection feature, not with the Identity Theft…
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Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.
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Hello. It seems that some users are having the same issue with the Email Protection feature: You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards. @Alexandru_BD…