Sergiu C.

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Sergiu C.
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  • Hi, There is a bug at the moment where the interface is not displayed properly on computers using Nvidia Quadro. The only workaround is to disable the discrete GPU. Our development team has been informed of this. Thank you.
  • Hi! Do you have dedicated graphics card? If yes can you try: - update its drivers > restart computer > check if the Bitdefender interface open - disable it from Device Manager. Let me know if in either case the interface opens. Thank you. 
  • Hi, Looks like the website does not have time to load before the VPN starts connecting, which causes the network connection to reset and the message is displayed then. I couldn't reproduce the issue, but in my case websites loaded before the VPN got a chance to connect. 
  • 20 hours ago, alokep said: So, exclusion list works for external websites, but does not work for link like http://192.168.1.1 (which is a web site hosted on the internal LAN)? Yes, though not all such websites seem to be affected. 
  • This issue was resolved in the French forum, but if anyone else receives such errors in Firefox, for all https websites, the steps to follow are: - open Firefox - press on the menu button in the upper right that looks like three bars one under another - go to Options - go to Privacy & Security - press on View certificates…
  • 8 hours ago, DoubleApaper said: after installation, I could not sign in... always UNABLE TO CONNECT TO SERVER I have been trying for past 2 days, more than 10 times. Please help Hi! Can you try the steps in this KB article from our website? https://www.bitdefender.com/consumer/support/answer/17225/ Let us know how it goes.…
  • 18 hours ago, Jota said: Ah, I understand. No I don't use tapatalk but a couple of forums that I do use are now owned and provided by tapatalk when they took over VB boards. Thanks for the reply. This would explain it then. Thank you. 
  • Hi, The issue with Bitdefender Central has been addressed. Thank you. 
  • Hi, The issue with Bitdefender Central has been addressed. Thank you. 
  • Are you connected to a network immediately after Safepay loads? You should see a network icon in the lower right corner of the Safepay screen. That error would indicate that when Safepay is opened your network connection is at least temporarily disconnected. If you open Safepay manually from Privacy, is the internet…
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