Bitdefender Services Are Not Responding. Please Restart...

Dear support team

Unfortunately I bought BitDefender Antivirus 2010 and I'm deeply disappointed. I really don't need an AntiVirus software that is unstable and crashes!

BitDefender Services Are Not Responding. Please restart...

I'm using BitDefender now since 3 days and nos it constantly crashes in Win7. I've read that it can happen in 2009, but no, I have 2010.

If there is a simple fix, please post it here.

I haven't found the way to get my money back yet, please lead me to the right direction. I'm not paying for a software that wastes my time trying to find a way to fix it.

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Comments

Floydd

Just as I switch Antivirus's after waiting so long..finally a 'fix'. Will wait for more posts to confirm this is solved.

Any explanation 'DanyDan' what caused this problem?

And 'Desertrider" 10 months is a very long time to a fix a critical problem..(that's if it is indeed fixed) don't you think?

kungfu

Just as I switch Antivirus's after waiting so long..finally a 'fix'. Will wait for more posts to confirm this is solved.

Any explanation 'DanyDan' what caused this problem?

And 'Desertrider" 10 months is a very long time to a fix a critical problem..(that's if it is indeed fixed) don't you think?

It "was " even Longer , in the 2009 Version too !,

So after 2 Versions finally <img class= " /> the fix

but will first have to see it before believing it

Floydd

It "was " even Longer , in the 2009 Version too !,

So after 2 Versions finally " /> the fix

but will first have to see it before believing it

Yep, kind of a joke..way too long to be fixed.

Is it fixed for you? Anyone else??

unknown

Hello,

I know it may sound as an excuse or a way to find an explanation but this forum and the topics created along with my answers can prove it: more than half of the users having the Services are not responding issue had at least one other security solution installed and running on the same PC.

The issue was fixed also for the newest version, BitDefender 2011. I strongly recommend to all our users to upgrade and use the 2011 IF they meet the system requirements. As a general idea of these requirements: if you have more than 1 GB of RAM and a processor 2.00 GHz (considered as a regular PC nowadays ) then you can easily upgrade and use the 2011 version of BitDefender.

For information on how to upgrade correctly check the topic below:

http://forum.bitdefender.com/index.php?showtopic=20941

Considering the fact that the issue was resolved and the posts in this topic may confuse some (there are users who are searching the web and finding an older resolution posted in this topic), I have closed the topic.

For any future issues please create a new topic.

Yours,