No New Files To Scan?

lewisdad

I'm trying the trial version and have just completed a full scan. I then downloaded some emails but the menu bar icon has "No new files to scan" greyed out - is this because Autopilot is on and the incoming email will have been scanned automatically?

Sorin G.

Hello,

The Autopilot scans the files in real-time, while they are being downloaded. Emails are small in nature so scanning them takes a matter of seconds.

When downloading new emails you should see a circle on the B icon in the menu bar, that indicates the product is scanning, if you click it fast enough you will see "Scanning new files".