So It Seems The Security Widget Is Gone For Good?

I just downloaded and installed the latest version of Bitdefender Total Security, and right off the bat I'm off-put by the atrocious new UI. But what's especially disappointing is that it seems as though the Security Widget is no longer available. Is this really the case? Or is it just hidden really good?

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Answers

  • Well, ain't that just a kick in the crotch? ☹️ Thanks for the reply anyways.

  • Is that the latest BETA (but not Final / Release) version? Thanks for the information, by the way.

  • FlexxFlexx ✭✭✭✭

    Hi Member,

    Bringing back the security widget is totally up to development team. The company works for security & stability. Their main motive is to improve security but keeping in mind to use as less resource of the system as possible & this can be only done by removing the things that are not important when keeping the security thing in mind. The widget was no doubt a good thing but it also used a considerable amount of system resources which was not a good thing for lower end PC configuration users who want to use the latest 2021 version.

    You see it is very easy to say that bitdefender should include this & that feature, but one should know that with any new feature comes more consumption of resources and to compensate with the performance you have to remove things that are not worth of any use. Bitdefender development team might consider the introduction of widget if they receive the request in high demand since it requires to rewrite the whole software code and which at present would be waste of time since the main motive of the company is to protect it users without affecting the system performance.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

  • Thank you Phil, and EXCELLENT POINT where you mention:

    "If resources are an issue as @Flexx is suggesting, there is the option to turn off the Security Widget for those who do not want it to consume resources."

  • FlexxFlexx ✭✭✭✭

    Hi member's

    Let me update with you with latest information from the bitdefender customer support team regarding the removal of widget from 2021 line of products. Kindly have a look at below image. Further no more answer regarding the same topic will be provided.



    Regards

    Flex

  • Would be great to see some factual information to back-up those statements.

    Low number of users? Let's see the stats.

    Move to Metro interface? That was long before the widget!

    Not much of an impact on user experience? Yeah, I'll bet... for BD support, since users don't have any idea whether it's doing anything or not now. They might as well use the McAfee or Norton that came with their system.

    Squirrely response.

  • AnotherDaveAnotherDave ✭✭✭
    edited September 2020

    So, now that BD has made up their mind that the Security Widget is no longer something we deserve, that we paid for, please enlighten us - how is BitDefender now any different than Kaspersky Total Security?


    PS - I'll gladly take a refund for what I bought (a product advertised with Security Widget) so that I can uninstall BD and replace it with Kaspersky TS.

  • FirecaptFirecapt ✭✭
    edited September 2020

    Long time BD user and just upgraded to BD 2021; WOW! no more widget. I agree with many posters, bring back the widget and, as before, give us the opportunity to turn it off if we don't want to use it. Certainly there is no downside to this if we can choose to turn it off if we think too many resources are being used.

    Thanks

  • I too vote to bring back the security widget. Also, I'm wondering if anyone else finds Flexx annoying, or is it just me.

  • FlexxFlexx ✭✭✭✭

    Hi Member,

    Like you, I am also a bitdefender consumer and not the staff member of bitdefender. Hence I provided you with the answer that was replied back by the bitdefender support team when I dropped a mail to them asking for the lack of security widget in the 2021 line of product.

    If you want to reverify, you can drop a mail to support regarding the same at bitsy@bitdefender.com

    If you need some more help, you can directly contact the forum administrator @Andy_BD or the staff member @Alex D.

    Regards

    Flex

  • ozziebear, LOL. I totally agree with you, I've "complained" before as well, he has answers for everything but 90% of the time returns useless replies. In fact I initially thought he's a pretty well made AI! I just wish he learns when not to reply and realises he does not own this place.

    Well, people , just ignore me, I'm just an unhappy ex-Forum user. 💩

  • Hi...I'm wondering why the comment by bqpd was removed. Members are entitled to their opinions. Flexx obviously has some friends in high places.

  • FlexxFlexx ✭✭✭✭

    Hi member,

    The comments can only be deleted by moderators or administrators of the forum. So if the moderators & administrators of the forum feel like that the comment is against the rule of the forum, they will delete it straight away.

    The user will informed via personal message by the moderator or the administrator after his/ her comment has been deleted and as to why it was deleted. If the user continues to post such comments again despite warning, his/ her account will be banned or in worst case scenario his IP address will be banned permanently on the forum so that no further account can be made via same IP.

    @ozziebear : the user who has created this post has already marked the answer as accepted that was given to him. I request you to kindly refrain from posting irrelevant comments which are not related to this post as you did in your last comment (Flexx obviously has some friends in high places) .If you want, you can create your own new post on the forum and someone from staff will reply back to you.

    @Andy_BD, @Alex D. : Request you to kindly close this post.

    Regards

    Flex

  • Hi...I posted my comment to express my opposition to censorship which is now what you are threatening to do to me. That's OK. I think I made my point. I will stop now.

  • Hey, ozziebear.

    I tried to edit the post you may have read already, then it just disappeared completely, I too assumed it was deleted by Bitdefender but then again it may have been just a glitch.

    I won't post the same but it was my feeling re you know who. 💩

    Regards,

  • Hi...OK good to know. Didn't mean for this to turn into a thing.

  • Hi,

    I also vote to bring back the security widget for all the reasons that are already posted.

    I've also expressed my great disappointment about this removal with several Support requests after I found out that the widget is missing and there's no option to enable it.

    I propose everyone who wants the widget back, send an email to Support just to proove BD that we're not a minority (as they think).

  • The widget provided a live indication of protection, and a quick way in to see notifications (one click on the widget, but now at least right-click then two left clicks). This is very poor user interface design to increase the number of clicks required to perform a simple action.

    The security widget was one the best and most visible features of BitDefender, and one I used every single day  It's removal from the 2021 release makes the product far less useful, and motivates me to research the competitors.

    😡

  • Okay, you removed the security widget, which was a great thing to have. It assured me that my system was being protected and showed me when my system wasn't safe and gave me the notification regarding what wasn't safe. Removing it was not the greatest move; I recommended BD to a number of people because BD used to be a great product. I have 307 days left on my current subscription, and after that I will be looking for another product.

    Wow, I guess the saying "If it ain't broke, don't fix it" doesn't resonate with the BD team. Well, I guess you fixed it, but, not in a good way.

    Just my two cents.

  • Hello.

    Here, we always wait to the BD widget to show up before touching the mouse or typing anything.....what a disapointement!

    We hope the widget (we paid for) will be back before the end of our subscriptions.

  • I agree "totally" with all those who disapprove of removing such an important feature.

    The excessive consumption of resources is a totally unmotivated (not to say stupid) pretext. Those who did not want to use it could easily deactivate it.

    Can such a small change (and derisory in terms of development time) make a user disaffectionate enough to go to other antivirus on the market?

    ...The answer is: "Absolutely YES !!!".

  • Just to add to a previous comment that I've posted, where I totally agree that the widget was one of the best things in BD antivirus, I'll give a small example of BD's explanations about the widget removal.

    • We removed it due to low usage (My comment: Really???)
    • Since Microsoft moved to the metro interface, it did not have the sense to be kept it anymore.
    • Bitdefender works automatically in the background. If anything would be wrong with it, you would get a notification from Bitdefender and from Windows as well that the antivirus protection is not working. (My comment: So there's no need to worry... Everything is in Auto!! Ha,Ha,Ha. How can I get a notification -that I'm not able to see it anymore in the widget- from BD that is not working since it will not be working??)

    Do you really think that they made any research for their customers opinion about the widget?

    In addition, how difficult is to inform your customers that there will be some changes/removals in the newer version that can't be restored?

    Unfortunately I have more than 150 days left on my current subscription...

  • I have been a long time user of Bitdefender and have come to rely on the Security Widget. It is one of the reasons that I have continued to renew my subscription with Bitdefender over the years. The widget offers piece of mind at a glance and is a feature I have come to rely on daily to keep me informed of the status of my protection..

    If the widget is no longer available to me, I will not be renewing my subscription going forward. Without the widget feature, I will be exploring other providers products that offer a similar feature.

    I really hope Bitdefender decides to restore the widget feature, as I would prefer to keep using their product instead of having to switch to another provider.

  • FlexxFlexx ✭✭✭✭

    Hi Members,

    I have dropped an email to support to get some update from development team on this. As soon as their will be any update, the post will be updated.

    Regards

    Flex

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