Bitdefender Causing explorer CPU usage to spike up

GeneralMotta

Since the last update I noticed that explorer.exe is spiking up CPU usage to 100%. When checking the process - I noticed multiple BD processes invoking explorer each taking around 11% which maximize CPU usage. after about 10 seconds it comes down and after a few more seconds spikes up again and repeats.

I'm attaching 2 thread invocation list (the stack) showing the processes.

Has anyone come across this?

Is there any way to fix this?

Thanks

Teksonik

Sadly it seems like Bitdefender has abandoned these forums. You could try opening a support ticket but good luck with that.

Last time I did I came away more frustrated than before and the issue I reported is back. It was like interacting with people who had never used a computer before.

Me: here's a screenshot. BD Support: "send us a screenshot". Me: I already sent you a screenshot.......argghhhh.

GeneralMotta

Thanks Teksonik. I'll see what I get, if things don't work - I'm sure Symantec would be happy. 😉

Teksonik

Yea I'm fed up with Bitdefender too but I've tried just about everything else including Norton. Only thing left to try is Kas and it's got a bad reputation. Not sure what other options there are at this point.