Really needs resolution: Updates disconnect me from online gaming
Since Sept 2021 the updates cause me to lose my connection to the online game Runescape. The timestamps for the updates correspond exactly to when I lose the each connection to the game and it happens every half an hour! This is unacceptable. I haven't received any responses to this problem since I first posted it and I see now that you are offering to update my account to a paid version. I will not update if this really annoying problem is not resolved. Basically, I have been resorting to turning off the virus protection to play uninterrupted. I may as well uninstall it at this point if you do not respond with a fix or at least an assurance that you are looking into the matter.