Installing Bitdefender Total Security on girlfriend's PC asks for login details


I am trying to install Bitdefender Total Security onto my girlfriend's device. I follow the instructions and generate the link for her to download but upon downloading and opening the app it is asking for login credentials.

I do not want to give away my username and password. I thought that generating the link would be enough to give access. What do I need to do to give access? Can I create a profile for her or some other type of account to log in with? Or is there something else I am doing wrong?




  • Hello @Jack___ and welcome to the Community!

    Should you wish to install protection on another device from your account, it will be necessary to enter your own credentials.

    Best wishes.