How do I download BD Agent for Offline Installer
Recently lost my C: due to a major virus and need to re-install offline after I do a clean Windows 10 install. I have downloaded the Total Security installer but was told I need an BD Agent file as well. I went to BD Central but could not find any BD Agent for downloading. I'm using BD Total Security 2022. optimxr
bitdefender Total security is deactivating "turn on network discovery"
Hi all I cannot activate "turn on network discovery", Bitdefender automatically turns it off again when I exit the window. Please help. Thanks Russ
VPN stuck in never ending Reconnecting
Was using the internet last night when my connection went down. Turned out to be some on my ISP end but when I started my VPN this morning it goes to automatically to "Reconnecting" and doesn't connect. I was going to uninstall the VPN itself but decided to exercise caution when the uninstall warning pop up came up and…
Installing Bitdefender Total Security on girlfriend's PC asks for login details
Hi, I am trying to install Bitdefender Total Security onto my girlfriend's device. I follow the instructions and generate the link for her to download but upon downloading and opening the app it is asking for login credentials. I do not want to give away my username and password. I thought that generating the link would be…
Gui Not Showing Up In Windows 10 X64 With Total Security 2016
I'm having some trouble with getting the Bitdefender Total Security 2016 GUI to show up. Trying to double-click the icon in the tray, right-click it and hitting Show, left-clicking the desktop widget, but a busy mouse-icon appears.. and then nothing shows up, at all. What does happen is that every time I try to get the GUI…
Exclude Process Stopped Working, Existing List Vanished, Not able to add new items..
Hi, I have set some processes to be excluded (allowed) in technical term & it was working fine till recently. I noticed that my Exclusion list has vanished from Bitdefender, so I tried to add again, to my surprise, it don't work as expected, my list is still empty. Other exclusion like files/folder and extensions seems to…
Windows 10 Anniv Update, Bts2016 Can't Activate Real-Time Protection
Hi, I just updated my Windows 10 with anniversary update which make BTS2016 can't activate real-time protection. It activate for just a brief moment and return to down state. I've run the support tool, where should I send it? Thanks.
Active Threat Control And Ids Always Turn Automatically Off
Hi, These last days, I have noticed that Bitdefender always turns off automatically the "Active Threat Control" module and the "IDS" module. I have tried to disable the "autopilot" mode and set a password to make changes, but any of this options have solved the problem... Here are my versions of BD and O.S: - Microsoft…
Hello, I have a problem that recently cropped up. I was using windows 10 and bitdefender with no problem whatsoever with the encryption vault before. However this couple of days, i cant seem to open my file vault, even when i go to the file location itself , I double clicked it , bitdefender prompts that it has been…