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How do I download BD Agent for Offline Installer
Recently lost my C: due to a major virus and need to re-install offline after I do a clean Windows 10 install. I have downloaded the Total Security installer but was told I need an BD Agent file as well. I went to BD Central but could not find any BD Agent for downloading. I'm using BD Total Security 2022. optimxr
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bitdefender Total security is deactivating "turn on network discovery"
Hi all I cannot activate "turn on network discovery", Bitdefender automatically turns it off again when I exit the window. Please help. Thanks Russ
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VPN stuck in never ending Reconnecting
Was using the internet last night when my connection went down. Turned out to be some on my ISP end but when I started my VPN this morning it goes to automatically to "Reconnecting" and doesn't connect. I was going to uninstall the VPN itself but decided to exercise caution when the uninstall warning pop up came up and…
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Installing Bitdefender Total Security on girlfriend's PC asks for login details
Hi, I am trying to install Bitdefender Total Security onto my girlfriend's device. I follow the instructions and generate the link for her to download but upon downloading and opening the app it is asking for login credentials. I do not want to give away my username and password. I thought that generating the link would be…
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Gui Not Showing Up In Windows 10 X64 With Total Security 2016
I'm having some trouble with getting the Bitdefender Total Security 2016 GUI to show up. Trying to double-click the icon in the tray, right-click it and hitting Show, left-clicking the desktop widget, but a busy mouse-icon appears.. and then nothing shows up, at all. What does happen is that every time I try to get the GUI…
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Exclude Process Stopped Working, Existing List Vanished, Not able to add new items..
Hi, I have set some processes to be excluded (allowed) in technical term & it was working fine till recently. I noticed that my Exclusion list has vanished from Bitdefender, so I tried to add again, to my surprise, it don't work as expected, my list is still empty. Other exclusion like files/folder and extensions seems to…
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Windows 10 Anniv Update, Bts2016 Can't Activate Real-Time Protection
Hi, I just updated my Windows 10 with anniversary update which make BTS2016 can't activate real-time protection. It activate for just a brief moment and return to down state. I've run the support tool, where should I send it? Thanks.
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Active Threat Control And Ids Always Turn Automatically Off
Hi, These last days, I have noticed that Bitdefender always turns off automatically the "Active Threat Control" module and the "IDS" module. I have tried to disable the "autopilot" mode and set a password to make changes, but any of this options have solved the problem... Here are my versions of BD and O.S: - Microsoft…
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File Vault
Hello, I have a problem that recently cropped up. I was using windows 10 and bitdefender with no problem whatsoever with the encryption vault before. However this couple of days, i cant seem to open my file vault, even when i go to the file location itself , I double clicked it , bitdefender prompts that it has been…
