Activation Code: What you need to know if you didn't receive it
For payment methods such as bank transfers or checks, you will receive an e-mail with your activation code after the payment is confirmed. Bank transfers are typically processed in 2-3 working days from the time the wire payment was sent. If paying by check, it could take up to 2 weeks to receive your payment.
The most common reasons include a misspelled e-mail address during the purchase, or the confirmation e-mail reaching the Spam/Junk folders.
For payment methods like credit card or PayPal, if you haven’t received your Bitdefender code within 30 minutes of a successful transaction, check the article below for a list of things to check first: