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Activation Code: What you need to know if you didn't receive it


For payment methods such as bank transfers or checks, you will receive an e-mail with your activation code after the payment is confirmed. Bank transfers are typically processed in 2-3 working days from the time the wire payment was sent. If paying by check, it could take up to 2 weeks to receive your payment.

The most common reasons include a misspelled e-mail address during the purchase, or the confirmation e-mail reaching the Spam/Junk folders.

For payment methods like credit card or PayPal, if you haven’t received your Bitdefender code within 30 minutes of a successful transaction, check the article below for a list of things to check first:

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