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Help - registered email no longer accessible, need to change it
I no longer have access to the email address with which my Bitdefender account is registered. Recently I had to format my PC and need to reinstall Bitdefender. However, it keeps sending verification email to my old email to which I do not have access anymore. How do I get back my subscription to my new email address?
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Activation
Hello, I have bought Bitdefender Antivirus Plus for one year. However, When I install it and activate it with an activation key, the installed app keeps saying there are 30 days left to the end of the subscription, and keeps saying I can protect 9 more devices. It seems like I have a trial version of it, instead of the…
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Common Activation Errors in Bitdefender Central
The following article will help you troubleshoot and fix common activation errors in Bitdefender Central. Let’s look at what activation errors you might encounter during the activation process and how to deal with them: Let us know if you ever encountered these errors and what steps have you taken to correct them.
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Use two activation codes in one bitdefender central account
We purchased two 5 user licenses and recieved two activation code. I entered both codes in the same BD central account but only see 5 licenses available instead of 10. So I tried a different email and BD central account but both activation codes give "already in use" errors. How can I remove one activation code from the…
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Why does my activation code not work?
I've received my activation code but it doesn't work :( I've tried many times but still nothing.
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How to activate the Bitdefender subscription
How to activate the Bitdefender subscription (full guide here) Bitdefender Central is your one-stop security center. Here, you can activate your Bitdefender subscription using the activation code purchased or received as a present and install Bitdefender on your devices.
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Activation Code: What you need to know if you didn't receive it
For payment methods such as bank transfers or checks, you will receive an e-mail with your activation code after the payment is confirmed. Bank transfers are typically processed in 2-3 working days from the time the wire payment was sent. If paying by check, it could take up to 2 weeks to receive your payment. The most…
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activation issue
I am getting "This key was already used to generate a subscription." on entering the activation code. I only have one bitdefender Central account and it is registered with ********
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Unable to activate protection on my android device.
I recently bought a new laptop and wanted to install total security on it. I already had 3 devices 3year subscription so I tried to buy 2 more devices from bitdefender website but I was unable to buy them. So I removed one of my android device(1) from my central account in order to activate it on my laptop and brought a…
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Haven't received my activation code yet.
It's been 3 days since I bought a Bitdefender Total Security license, and I still haven't received my activation code. I need in order to disable auto renewal. I don't have a my payments option either. Which I assume will appear once you get the activation code. Can the staff please email it to me? Or give me a refund?
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Forgot activation code
Hi folks! I'm from India. I bought the bitdefender 1pc 3yrs pack from Amazon,India and installed it in my Pc on August,2018.Today, i found that bit defender is asking for Activation code. Checking in bitdefender central i found that i still have 369 days of subscription left. How can i recover my Activation code? I lost…
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How to add 2 activation codes to single account?
I have 2 different activation codes under same account id with 3 subscriptions each. Although in central, I used one activation code where it rightly shows 3 devices, when I try to add second activation code, it doesn't increase the supported devices to 6(my main objective) but it tries to increase the subscription…
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This Key Was Already Used To Generate A Subscription
Last night I purchased Bitdefender Total Security Multi-Device 2016 and when I try to register my purchase using the emailed Activation Code, I get the message "This key was already used to generate a subscription." I have Bitdefender Total Security Multi-Device 2016 but it is showing me I have a trial version. What steps…
