Bitdefender Password Manager Subscription For Two Users

hen_house

We are using Premium Security and because it is available for up to 10 devices my husband and I both have devices on the one subscription. I have assigned each device under the profile as to who owns what device. Up to now we have both had our own Wallet on our computers.

With the upgrade to the new Password Manager I have learnt that it is only possible to have one Password Manager per subscription.

Bitdefender on my computer was the first to upgrade so I went ahead and moved passwords from the Wallet to Password Manager leaving my husband not being able to use the multi browser Password Manager.

I would like to see a Password Manager that could be assigned per user especially as there is now no option to have the Wallet.

I would also like to be able to choose when I sign into the Password Manager and not have to sign in each time I open the browser. Very annoying especially when you close the browser by mistake.

Alexandru_BD

Hello @hen_house and welcome to the Community!

I am sorry to hear this. Indeed, having multiple profiles that can use the Password Manager is something the developers are considering to address, as currently we don't have a solution. We have received this valuable feedback from other members as well:

https://community.bitdefender.com/en/discussion/90423/password-manager-subscription-for-two-users

The service is not in its final form, as we are constantly gathering feedback from our users and one of the requests received by the teams was to include the Password Manager in one of the packages, thus it became available with the Premium Security solution just recently. More updates will arrive this year and we are looking forward to see how the service evolves.

Going forward, in regards to the sign in process and the Master Password, the developers will make adjustments to improve this behavior with the upcoming releases.

Your contribution is highly appreciated.

Best regards.

mesosiderito

We need this feature

Gjoksi

@mesosiderito

Hello.

Check out these comments:

https://community.bitdefender.com/en/discussion/comment/320200#Comment_320200

https://community.bitdefender.com/en/discussion/comment/320649#Comment_320649

Regards.

Alexandru_BD

It WILL come @mesosiderito we are slow cooking it 😄

Scott

https://community.bitdefender.com/en/discussion/comment/321790#Comment_321790

lol...in the Bitdefender crock pot, but it will be worth the wait :)

hen_house

Hi, can we get an indication of when the multi user password manager will be released. At the moment we are getting a warning that the "Wallet" will discontinue in October. I am using the password manager but my husband can't change from the wallet to password manager until the multi user version is released.

Thanks

Scott

Hi @hen_house

The Password Manager shared plan was released on June 21st. It is a separate subscription from the single-user version you currently have.

https://community.bitdefender.com/en/discussion/96273/introducing-the-password-manager-shared-plan

https://www.bitdefender.com/consumer/support/answer/87788/

The pricing and plans can be found here.

https://www.bitdefender.com/solutions/password-manager.html?adobe_mc=MCMID%3D87178330018840760502978738596927731602%7CMCORGID%3D0E920C0F53DA9E9B0A490D45%2540AdobeOrg%7CTS%3D1690673773

Kind regards,

Scott

hen_house

Hi Scott,

Thank you for the information but it is not exactly what I wanted to hear. As we have continued to pay for the Premium Security which includes password manager I was hoping for an update not a totally different subscription.

I guess it is back to basics and work out what will be the most cost effective way for two people with multi devices.

Thanks

Ruth

Andy62

So BD want to charge an extra $39.99 for for a service they used to include in the Premium Security package.

Definitely time to reconsider my renewal!

[Deleted User]

@Andy62 ,

I concur that a multi-user Password Manager should be included in the Premium Security package.

I am just a Bitdefender user like yourself, but I have seen customer pressure bring out requested changes, like the restoration of the BD widget was removed and subsequently returned because of user feedback.

Have a great day.

Regards,

Phil

Alexandru_BD

Hello,

To add a small insight here, Password Manager is going through a major overhaul and we may see the multiple users version included in some multi-device antivirus packages in the near future. We don't have an ETA on this and for the moment, the Shared Plan would be the only option to secure passwords for multiple users. The Bitdefender portfolio is also being revised, there are many ideas on the table, but I cannot expand on them right now. 😁

Regards,

Alex

[Deleted User]

@Alexandru_BD ,

Thank you for the "small insight." That is great news. 👍

I also tried the solution suggested by @deano0o that he got from Support to get the Password Manager to work on Android 14 smartphones. The app no longer quits immediately after entering the Vault password.

Have a great day.

Regards,

Phil