Instagram Videos Don't Play Since Installing Bitdefender. Any Advice?

mikeg2k

On Windows 10, once I installed Bit Defender it seems that Instagram no longer works properly.

Videos in feeds don't play. You see the Play button over the thumbnail, but it no longer interacts.

I believe this has something to do with how Protection is blocking the referencing to the video.

The videos show up as a black screen.

Has anyone else had this issue? How did you remedy it?

Gjoksi

Hello.

I believe the issue has something to do with the Bitdefender Anti-Tracker extension.

https://community.bitdefender.com/en/discussion/94161/trouble-with-playing-vimeo-videos-what-should-i-do

(just click on "View Post")

So, follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/28500/

Regards.

mikeg2k

Thank you so much, this was exactly the problem. Instagram works perfectly in Chrome again.