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Is Anyone Encountered A Problem In Activating Bitdefender "Free Subscription"?

edited February 2023 in Antivirus Free

I just re-image my computer using a Windows Image Backup from not so long ago, a backup from February 3, 2023. Now I'm receiving a pop-up "Your subscription has expired" and I cannot re-activate.

Bitdefender Agent

Bitdefender Antivirus Free

Is Bitdefender Antivirus Free supposed to expire? I don't think so.

Best Answer


  • Alexandru_BD

    Hello @Xavy42069 and thank you for joining us here.

    Indeed, this abnormal behaviour has been previously reported by our Antivirus Free users and the product developers have deployed a fix with the latest update As with all new releases, the build is currently in its rollout stage and will reach the full userbase soon. More information on the changelog can be viewed in the thread below:

    Once the update arrives, kindly let us know if everything is alright by posting your feedback here. Much appreciated.

    Thank you for your patience and enjoy your Bitdefender solution!


    Premium Security & Bitdefender Endpoint Security Tools user

  • hello.

    well i tried bitdefender today and i am exhausted . after 7 months it didn't changed at all ( i am using version ) . same as @Xavi42069 the difference is that i just started the app ( free installer from this site )

    and after making account , they give me this error immediately and im stuck to those two images xavi uploaded . ( i cant even get access to quarantine LIKE ANYTHING !!! )

    i am losing my sanity like cant they work as they SUPPOSED TO???

  • Nunzio77
    Nunzio77 Defender of the month mod

    Nunzio ·

    Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb - Bitdefender Mobile Security

  • Alexandru_BD

    Hello @Dr.Fday,

    If the issue persists, reboot your PC and try again. Contact the Support teams if the error is still displayed afterwards. You can get in touch with our engineers by choosing one of the contact channels available here:

    Let us know how it goes.


    Premium Security & Bitdefender Endpoint Security Tools user