How to access/manage the Quarantine?

Ironbuket

How to access/manage the Quarantine?

The official guide located at the following address (https://www.bitdefender.co.uk/consumer/support/answer/88387/) and also posts on this forum all indicate that the quarantine is accessed by: Protection -> Antivirus -> Settings -> Manage Quarantine

My BitDefender client doesn’t have these options. Under Protection all I have is ‘Online Threat Protection’, Vulnerability, Firewall, Ransomware Remediation and Antispam.

I’ve looked in each but none have a quarantine option – at least that I could find

Bitdefender Internet Security (paid version)

Build: 27.0.18.96

NB: I just ran a scan and for some reason BD put a load of my quite old password protected .doc files into quarantine

Scott

Hi @Ironbuket

For some reason, it looks like you're missing the AV panel. On the right side blue bar, can you scroll up to reveal that option? If not, I would run a repair, as the quarantine options are found there.

https://www.bitdefender.com/consumer/support/answer/13429/

Kind regards,

Scott

Ironbuket

Thanks @Scott

LOL, I didnt even notice there was a scroll bar

Found it now 😊

Scott

https://community.bitdefender.com/en/discussion/comment/328706#Comment_328706

It's happened to me, too ☺️ As well as one time having minimized the running scan window, and for some reason on my next scan days later, I couldn't see the scan window as it was scanning and was wondering where it went..it was minimized running in the taskbar ☺️