How to access/manage the Quarantine?
How to access/manage the Quarantine?
The official guide located at the following address (https://www.bitdefender.co.uk/consumer/support/answer/88387/) and also posts on this forum all indicate that the quarantine is accessed by: Protection -> Antivirus -> Settings -> Manage Quarantine
My BitDefender client doesn’t have these options. Under Protection all I have is ‘Online Threat Protection’, Vulnerability, Firewall, Ransomware Remediation and Antispam.
I’ve looked in each but none have a quarantine option – at least that I could find
Bitdefender Internet Security (paid version)
Build: 27.0.18.96
NB: I just ran a scan and for some reason BD put a load of my quite old password protected .doc files into quarantine
Internet Security (Paid), Windows10 Pro64, Ryzen7 5800X, 32GB RAM, RTX3070, 5 internal storage drives, 2x ext hot-swap drives
Best Answer
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Hi @Ironbuket
For some reason, it looks like you're missing the AV panel. On the right side blue bar, can you scroll up to reveal that option? If not, I would run a repair, as the quarantine options are found there.
Kind regards,
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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Answers
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It's happened to me, too ☺️ As well as one time having minimized the running scan window, and for some reason on my next scan days later, I couldn't see the scan window as it was scanning and was wondering where it went..it was minimized running in the taskbar ☺️
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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