Can't access Disney+ while VPN is active no matter what (in Canada)

I saw this brought up here from last year but I can't find any solution, and everything else I've been trying isn't working.

I can't access the Disney+ library when my VPN is active no matter what. I think it is registering me as a US account even though I've been reconnecting to different locations across Canada. I can see the full library immediately as soon as I turn off my VPN, but then I have to have it off for whatever else I'm doing online if I want a movie/show playing on a separate screen. Last week I could access everything normally with my VPN on the whole time, I haven't changed anything since but I'm not sure why the bug is appearing now.

Has anyone else had this issue recently? Did you find a fix? Is there a way I can check my VPN account if there's an update available I should download?

Any help appreciated, thanks!


  • Liobet
    Liobet Defender of the month ✭✭✭

    Hi notgoodwithcomputers,

    Welcome aboard Bitdefender forum!

    You are rather good with computers indeed...

    Did you try all other IP adresses of Premium VPN ?

    Did you try split tunneling ?



    AMD Ryzen 7 5800X3D 8-Core Processor3.40 GHz 32,0 Go [ Bitdefender Internet Security + VPN] + Galaxy A13 Samsung Android.

  • @Liobet Thank you! I tried the other IP addresses and split tunnelling for Disney+ but it seems like nothing works as long as the VPN is active.

    @Gjoksi will do, thank you!