On-premises Gravity Zone Console says, "Your console is out of date." but it's on latest version.

vbRedJP

I am running on-premises Bitdefender gravity zone VM on Hyper-V host.

Recently I got notification that upgrade is available so I logged in and upgraded it to version (latest by what I can see) 6.37.1-1, But when I look at the update page, I see it showing.

"Your console is out of date."

tried rebooting VM, using different browser etc.

status shows current version (6.37.1-1) but status is "Not updated"

Is this a bug or something is broken with my system if so, is there a way to fix it?

Piotr-OBT

I actually just was going to post the same thing.
The latest update seems to be broken. The update notification is:
"A new GravityZone update was released on 10 Apr 2024 06:34:53 -04:00. The new available version is 6.31.1-3", but the installed version is 6.37.1-1.

Flexx

https://community.bitdefender.com/en/discussion/99507/on-premises-gravity-zone-console-says-your-console-is-out-of-date-but-its-on-latest-version

https://community.bitdefender.com/en/discussion/comment/337588#Comment_337588

Kindly contact Bitdefender Business Support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory

Additionally, @Andrei_S Enterprise from Bitdefender Enterprise team can check on this for you.

Regards

Andrei_S Enterprise

Hello @vbRedJP , @Piotr-OBT ,

There is a display glitch which has been introduced with the last banner that is supposed to announce the new GravityZone update. Sorry for the confusion created our engineering team is working to remediate this.

There is no action that it's necessary to be taken from your side.

Kind Regards,

Aishamushtaq

It sounds like you've encountered a discrepancy between the displayed version and the actual status of your Bitdefender Gravity Zone VM. While the status may indicate "Not updated," the current version you've installed is indeed the latest one (6.37.1-1).

This could potentially be a bug in the update notification system. To ensure everything is functioning correctly, you might want to reach out to Bitdefender support for further assistance. They can help verify the status of your system and provide guidance on any necessary steps to resolve the issue.