Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

No New Files To Scan?

lewisdad
lewisdad
in Bitdefender antivirus for mac

I'm trying the trial version and have just completed a full scan. I then downloaded some emails but the menu bar icon has "No new files to scan" greyed out - is this because Autopilot is on and the incoming email will have been scanned automatically?

Comments

  • Sorin G.
    Sorin G. ✭

    Hello,

    The Autopilot scans the files in real-time, while they are being downloaded. Emails are small in nature so scanning them takes a matter of seconds.

    When downloading new emails you should see a circle on the B icon in the menu bar, that indicates the product is scanning, if you click it fast enough you will see "Scanning new files".

  • lewisdad
    lewisdad

    Thanks. It's now a race to see if I can get to click before Bitdefender finishes. I haven't made it so far ;)

All Time Leaders

Categories

Defenders of the month