UI: Resizable Window + Make text size bigger and more

This feature request was posted 12 years ago:

https://community.bitdefender.com/en/discussion/30538/resizable-interface

It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design.

The texts are too small. There should be an option to make the labels bigger.

Quarantine feature is hard to find. This software is bad for developers. The AI and heuristics are not perfect. Why make it hard to restore my newly developed app executables?

If you want to quit scanning or choose not to quarantine a file, it always asks "Are you sure you want to exit?" It is annoying. There should be a checkbox that allows users to choose not to show the prompt again.

The installation process is really slow. You can't try the product without creating an account.

Bitdefender agent remains in the system like a spyware; a parasite. You would need IObit Uninstaller to remove all of its components.

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  • Hello @chiyaki and welcome to the Community!

    Thank you for taking the time to provide us with your valuable feedback.

    In regards to the installation process, all steps are necessary and the Bitdefender agent is an important part of the whole ecosystem, because it facilitates not only the installation, but also various other activities. The Central login has been made mandatory to enhance security and to include additional layers of protection, such as the 2FA, but also to allow further development of the subscription model.

    Concerning the resizing of the interface and other adjustments, currently there are no development plans in this direction, but it is possible that some work will be carried on the interface this year. It's too early to say how it will translate user-facing (if it's just a change of implementation or redesign), at this moment.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

  • chiyaki
    chiyaki
    edited November 2023

    • "In regards to the installation process, all steps are necessary and the Bitdefender agent is an important part of the whole ecosystem, because it facilitates not only the installation, but also various other activities."

    But why does it have to stay in the system after uninstalling the product? Good thing that I only tested the recent version of Bitdefender on a system protected with Deep Freeze.

    • "Concerning the resizing of the interface and other adjustments, currently there are no development plans in this direction, but it is possible that some work will be carried on the interface this year."

    I think I made (and all others who mentioned resizable interface from 13 years ago) a valid suggestion.

    From design perspective, mentioning that "there are no development plans in this direction" show the lack of interest to ease of use.

    Nothing has improved in UI and detection of harmless files. Decades have passed and I'm still not convinced to install it as main antimalware, even if it's free.

  • Text size in build 27.0.41.208 is fine for me. I have 150% Scale on my 27 in 4K monitors, but windows size itself is for whom? I have over half a screen empty and have to scroll through this tiny keyhole. Even browsing extra paid protection features is frustrating. I am using free subscription. Does Bitdefender punish his paid subscribers the same way?

  • Hi @Ruba,

    I don't get it, I mean, the Bitdefender UI covers half of my desktop and the text has the right size and is easy to read, but that's just my opinion.

    Premium Security & Bitdefender Endpoint Security Tools user

  • @Alexandru_BD, What I am trying to say is that 1,5 years after OP posted this issue the problem persist. In my case the text size is readable, but Bitdefender UI windows is so small and no way to maximize the windows so the contents of the UI have to be scrolled up and down. Despite all the contents would fit on screen without scrolling if Bitdefender window would be bigger.

  • I see. But what screen resolution do you use, exactly?

    I mean, if they were to make it bigger than this, I think it would cover the entire screen for the majority of users and I don't know if that would be ideal. Next to this would be having Bitdefender in full screen..

    Also, since this thread was posted, there have been some minor changes in the UI, albeit unrelated to resizing. Earlier in January this year, the developers applied the following changes:

    • Rounded corners and a more visible delimitation of the interface limits on light mode;
    • More visible branding in the title bar;
    • Light mode refresh that adheres to the brand's evolving design guidelines;
    • For microinteractions: animated status icon, animated menu transitions, subtle animation for the menu icons;
    • Autopilot recommendations with a dismissable interface and better transitions between them and also confirmation feedback on the positive cta.

    However, this is not to be considered a major overhaul of the UI. I can't say more about resizing options, but I assume their absence has to do with some implications in performance and usability. This interface is designed to be simple and straightforward for all users, including those without technical expertise. Allowing users to resize the UI could result in cluttered or poorly arranged elements that make it harder to access important features, thereby degrading usability. As it is, the fixed size ensures that buttons, alerts, and options are always properly aligned and easy to navigate.

    And surely there are more implications to this. Allowing dynamic resizing could increase the complexity of the software, requiring additional resources to redraw the interface at different sizes, especially when running alongside resource-heavy tasks like real-time scanning or threat analysis. Thus, keeping the interface static optimizes performance and ensures the software operates efficiently without unnecessary strain on system resources. Also, the UI should maintain a consistent user experience across different devices and screen sizes.

    So, from my point of view, I don't see resizing to be a problem that would impair usage, but I do understand your arguments and perspective. I think a fixed-size UI is designed to strike a balance between functionality, ease of use, and security for the majority of users, across the multitude of different devices and display resolutions.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user