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Alert repeating "endless loop" on Windows 11
Since an update last year whenever an app has changed and the firewall alert panel pops up if I don't click it immeditately then I will need to click multiple times to make it go away. If I am not at my computer when it happens it almost seems like an endless loop and I have to reboot to make it go away.
I have raised a support ticket and after a bit of back and forth was told it is a known issue and is being worked on. It seems like a significant bug to me and even after multiple releases since the problem first occurred it is still in the software.
I'm wondering how common this issue is.
I tired to post some YouTube hosted video screen reocrdings but I don't have enough XP for that yet.
Comments
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I have not read about that specific issue here, but it could have been reported, and I missed it.
Have you tried a "repair install?"
If that does not resolve the issue, then I would escalate it to Bitdefender Support. Chat is the fastest way to reach them.
Good luck, and please keep us posted. Have a great day.
Regards,
Phil
Former Bleeping Computer Malware Response Instructor
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I just performed a re-install as it fixed another issue I reported here but nothing changed.
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I would pursue the Support Ticket that you have raised. @Alexandru_BD , would you be so kind as to look into this and provide an update?
Thank you, and have a great day.
Regards,
Phil
Former Bleeping Computer Malware Response Instructor
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Here is the email acknowledging it was already known about. I have followed up since then with the same response.
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Thank you for sharing the email from BD Tech Support. I am sure that @Alexandru_BD or @camarie will be able to quickly provide you with an update when they are back to work tomorrow. It is night in Romania right now.
Have a great day.
Regards,
Phil
Former Bleeping Computer Malware Response Instructor
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I am not very familiar with the firewall, but I forwarded to the guys doing it. Will get back when I have feedback/news from them.
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I can confirm there is already an issue in progress recorded in our development team. It will be addressed and hopefully fixed quickly. As soon as I have a confirmation from the dev+tests, a release date containing this fix can be estimated. For now all I know is that the issue is known and in progress.
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Just for reference:
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I really hoped this latest aler mode update would fix thsi problem too but it hasn't.
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