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Discussion List
Paid for premium but still on free
So for the last 3 subscriptions, I’ve been kept on free. I contacted bitdefender and sent them proof that I paid and showed them screenshots as here you’ll see attached. All they said is I’m on free per checking my account which doesn’t answer as to why that is if I paid. They seem unwilling to assist as have contacted…
Everytime I scan and file/folder using bitdefender I get this error!
Still no way to easily turn off VPN?
I have BD premium on various devices, including android phones and Windows computers running everything from Win 7 to 365. have had no problems using the VPN on any of them EXCEPT that there is still no simple way to turn off the VPN!! There are plenty of situations where I want the VPN on, and then want the ability to…
How to remove an upgradetool error?
Good morning, I've been getting this error for a while now when I start my system. How can I eliminate it? Regards
Mobile Security Keeps Stopping (On android)
With last update 14 February, Mobile Security no longer works or opens and keeps stopping, prompts to close the app repeatedly. Anybody has this issue too?
What to do if app lock doesn't work?
The app lock function for my phone isn't working. I have a Huawei p-smart 2019. When I lock an app, for example Playstore, I sometimes get the app lock screen and sometimes I don't. But when I close the app completely(while on the app lock screen) and then open it again I am able to open it without entering the pin code.…
Advanced AntiVirus settings reverting for no reason?
Hello! In the advanced settings of the antivirus there is an option to select what happens to suspicious files. During setup, I chose to send such files to quarantine however I noticed that the antivirus reverted back to the default setting of "take proper action". Which resulted in several of my files being deleted. No…
BITDEFENDER BLOCKING UPLAY FROM STARTING GAMES.
Hey, Ihave little problem. After updating Bitdefender, Bitdefender start to blocking uplay form start the game. I need to turn of real time protection Every time i want to start the game. Is there any fix or its problem with bitdefender? Bitdefender dont even say, that something is blocked.🧐
Can't Show hidden files if Total Security 2017 Installed
Hello I'm currently using the demo version (just installed today the 2017 version) and realize it hide my hidden files and it prevents me from showing them. Can I change this somewhere in the app or I simply have to switch to a non intrusive antivirus solution?