graciliano

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graciliano
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  • This offers a comparison of only the paid versions: http://www.bitdefender.com/solutions/antivirus.html While Bitdefender Antivirus Free Edition offers the same protection against virus/malware as other Bitdefender products, it does not offer any of the features in the comparison chart you cite besides the anti-virus,…
  • The question itself is self descriptive It has neither of those.
  • I went through that log and did a search using ctrl f for the phrase you mentioned and go no hits I presume the problem does not happen if you disable the real time protection (Virus Shield) but you are not getting any signs of a false positive being detected. I have seen other reports of conflict between some games and…
  • I just downloaded and installed Bitdefender Antivirus Free Edition yesterday, and now after a restart World of Tanks Launcher is not launching the game. Other games work, shows on firewall that World of tanks is allowed also it messed up my proxy settings so I couldn't access the internet. I fixed that. I know the World of…
  • Hello, I have asked Bitdefender support they sent these links "http://www.bitdefender.com/support/How-to-manually-update-the-Bitdefender-product-without-an-Internet-connection-1197.html,http://www.bitdefender.com/site/view/Desktop-Products-Updates.html" one with a bunch of weekly updates I tried the 2015 and 2013 both say…
  • After doing some digging around, I found that urbancdn.com is identified as Malware by BitDefender and only BitDefender https://www.virustotal.com/en/url/3ae7677cb...57190/analysis/ I have submitted it as a False-Positive. This has been an interesting learning experience. Thank you for your time, They fixed it quickly this…
  • Meanwhile, eight hours later. Does bitdefender have some grudge against urbanspoon? From the gzserv.log: 2015/04/16 20:49:16 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a3.urbancdn.com/assets/opensans/Ope...05a6be26a5.woff ... Is there a way to turn this feature off? I confirmed the "problem" has…
  • Have attached gzserv.log. http://1drv.ms/1CMYjXD I found a false positive in your log file (2015/04/14 19:39:25): http;//d1warraxuf7xh1.cloudfront.net/wp-content/fontscustom/freshman_2-webfont.woff Bitdefender labels the link as a malware site, however the linked file is found clean by Bitdefender, go figure.* I already…
  • I edited the newTab config to - about:blank. It does not crash. What actually is the problem ? I cannot answer that exactly. I only have a suspicion regarding the tiles in your new tab page. There may be something within them or the process of making them that is blocked by Bitdefender, thus Firefox crashes. I imagine you…
  • ... A few days ago Firefox started crashing regularly. After hours of trouble shooting we traced it to BitDefender. https://support.mozilla.org/de/questions/1056640 ... Firefox Version: 37.0.1 Bit Defender: 1.0.21.1099 System: Win 7, x64 I am surprised to read you have this problem. I have the same version of Firefox and…
  • I'm having the same problem as the first poster. "Scan with Bitdefender," but nothing happens. Where you say "open the GUI," where is that done? Is that the small icon in the lower right of the screen? When I do, I see Virus Shield and Auto Scan set to On. My Bitdefender says "Trying to login..." I don't see anywhere to…
  • Thank you for the lesson on the gzserv.log. I know where to look now when I have future troubles. I appreciate your help and thank you for your time. I am happy to help. By the way, I just verified the problem with the urbanspoon website has been corrected by Bitdefender Customer Care Team.
  • ... Urbanspoon ... Any help would be greatly appreciated. On a preliminary test for the page I noticed it refers to content from http://a3.urbancdn.com/ and from http://a4.urbancdn.com/ blocked by Bitdefender Antivirus Free Edition. It appears that these URLs are false positives as so are the URLs http://a1.urbancdn.com/…
  • How long does Bitdefender keep quarantined files for ? There is no way to set Exceptions in Btdefender Free ? This is a feature I really need.. You can delete or restore quarantined files. The documentation also states: Bitdefender scans the quarantined files after each malware signature update. Cleaned files are…
  • Have you checked under the Applications tab (not Windows which is selected by default). It should be under Utilities. I am running CCleaner version 5.03.5128 Thank you very much for the (initial) post. I have CCleaner Free version 5.0.5128* (under Windows 8 - 64-bit) and I do not have the entry Applications > Utilities >…
  • Yes, the program is still running as a service. So it's more of a annoyance that anything else. As i googled the problem, it seams that this is a old problem. Hope it will be fixed soon. * Right-click on the notification area (system tray) icon and Exit is equivalent to turning on game mode for this antivirus * Starting…
  • Hi there, The program keeps crashing when i alt tab out of games (Counter Strike 1.6, League of Legends and World of Tanks). It seems to happen at a 100% crash rate. It is not a big deal, given the fact that i can just restart the program, but i would guess that this is not how it should work. Is there a fix to this?…
  • Great, thanks! How can I prevent it to start on system start/user logon? I checked in HKLM\Software\Microsoft\Windows\CurrentVersion\Run and HKCU\Software\Microsoft\Windows\CurrentVersion\Run and didn't find any BitDefender related keys there. You cannot prevent the interface from starting. You will not find a key or an…
  • Those words should not come from someone seeking help with this product. Especially since Bitdefender Wins 'Product of the Year' in Independent Testing. Sorry, should have said, it may had been a bad word choice since alebilox warned in the first message English is not eir* vernacular language. ________ *his or her
  • Bitdefender is one of the best Antivirus programs on the market, could you explain what you mean by "shady"? Ro. Those words should not come from someone seeking help with this product. Especially since Bitdefender Wins 'Product of the Year' in Independent Testing.
  • Thanks for your answer, how can I do it? You disable the interface when press on the icon in the notification area (a.k.a. system tray) with the right mouse button and select Exit. You will remain protected by Bitdefender's service unless you disable it before closing the interface. Detections will be quarantined and…
  • Nah i was just trying it, i will just get another AV paid protection and not Bitdefender's. I have my own job, i will not make anyone else job. You should try one of the new Bitdefender products.* There you will find the control you want. I, however, like the way the Bitdefender's Free Edition is set more than the paid…
  • That not always works, and as you noted content from those sites will be blocked anyways, not just pages. if it can't be disabled it is like just any other malware. So sad. Yes, I had witnessed third party material being blocked so that the viewer had to know something was missing to suspect anything got blocked. This was…
  • Hello, First I have to give thanks to the team who developed this beautiful Antivirus and made it "the best of the moment"! but, I had two problems with BitDefender and some plugins of one bank on M$ Windows 7 x32 and M$ Windows XP x32. both with BitDefender Free Antivirus... That is the situation: BitDefender Free…
  • time to time i get "Bitdefender Antivirus Free Edition has blocked a page!" visiting certain webpages. Sometimes these are legit, but there are also false positive reports. I just want to disable this web protection but i cannot find the how to do it. This is the best free AV i have had so far, but this really annoys me,…
  • Same problem here, except, I CAN login, but, there's nothing for me to do there once I'm logged in. Any selection I try to access is for a registered product, NOT the free version, so, I honestly don't know why it even wants me to login. Plus, no matter how many times I DO login, the software keeps counting down, "Not…
  • I have Bitdefender Antivirus Free Edition which I installed a few weeks ago on my laptop which has Windows 7 64 bit OS and my desktop which has the same OS. When Bitdefender starts running on either computer within 30 seconds I get a pop up window which states that Bitdefender Antivirus Free Edition Has Stopped Working and…
  • I have not had a problem with the interface for a long time (except that it appears slow to respond occasionally, but I get that with all my software!). Last time I had a problem with the the interface, I was able to close it by selecting Exit from the icon's menu (that you get with the mouse right button). The interface…
  • Thanks, I tried uninstalling Malwarebytes and also ran Windows Update, there were some new updates so I installed those, but unfortunately the problem still exists. When I first installed Bitdefender the menu appeared fine, and it ran the definitions update etc. but upon restart it just won't load the interface. Sorry you…
  • Thanks for replying, I have (on-demand), which is also installed on the laptop that works, but I'll give it a go. I have not found any conflict with the free version of . I once had a minor conflict with my firewall but it was solved when I upgraded it. I am always cautious with Windows updates regarding .Net Framework (I…
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