-
Inaccurate active device count
After installing BDAV 2017, the device count showing at my Bitdefender Central is incorrect. I am only using Bitdefender to protect two devices, however, Bitdefender Central shows I am protecting three devices. Under My Devices, there are two devices showing but the count under My Subscriptions shows three devices.
-
Quicken 2016
Every time I open Quicken 2016, Bitdefender shows, "Infected web resource detected". Please see attached.
-
So far, 35 minutes has passed
It's been 35 minutes and I am no closer to having BDAV 2017 installed. Please see attachment.
-
System Vulnerable
Anymore, I don't use my main computer (laptop) as often as I used to. I mainly use it to check my banking account and make purchases. I started my computer this evening and the tray icon showed what I believe was an exclamation mark. I then checked to see what was wrong and selected fix. It showed that Bitdefender hadn't…
-
Paranoid Mode
Isn't autopilot supposed to turn off when paranoid mode is turned on? Autopilot turned back on after I restarted my computer while paranoid mode remains on. See attachments.
-
Unknown Issues
What are all these issues that appear in Central? It shows that there were issues but does not give any further information. Please see attached.
-
Errors In Central
1. The subscription days do not match. 2. There are a bunch of issues with no explanation. See attached.
-
[won't fix] Rescue Mode And Windows 8.1 Secure Boot
While trying to run rescue mode, Bitdefender detects that my system includes secure boot and that rescue mode is not supported on systems that have secure boot. Will rescue mode work on systems with secure boot in the future? Please see attachment.
-
Prompt For Action [again]
I need to know, when the new version of Bitdefender antivirus is released, if there will be prompt for action if an infected item is discovered? Feature Request - [escalated] Prompt for Action - Dated July 7. 2012 (almost 2 years ago) http://forum.bitdefender.com/index.php?showtopic=35631
-
Safepay Slow To Load Page
Is it normal for it to take approximately 5 seconds for a page to load while using SafePay? Any help troubleshooting this would be appreciated. W8.1 x64
-
Can't Restore Deleted File
Bitdefender automatically deleted a file without any option to restore it. Where is the option to restore a deleted file? I am not happy with this at all. I cannot submit this file to find out if it was a false positive or not.
-
Windows 8.1 System Image
When I run Windows System Image, I receive an error that the backup failed. When I turn Bitdefender's on-access scanning off the backup finishes as it should. I have not had this type of problem creating Windows System Image using other antivirus software and have never had to turn Bitdefender off before this time. Please…
-
Wallet Run Entries
I have disabled Wallet in Google Chrome and have turned it off at the GUI. Is it necessary for two run entries to remain in the registry? If I delete the registry entries will they reappear when I turn Wallet back on? Why do these run at start even though Wallet has been turned off? pmbxag.exe and bdapppassmgr.exe Please…
-
Forum Upgrade
I would like to add this to 2014 feature request so it is not forgotten. http://forum.bitdefender.com/index.php?showtopic=36214
-
Conflict With Ccleaner And Active Virus Control
I was going to mention this before the new release but had difficulties figuring out exactly what was going on. Each time I would run ccleaner, I would be locked out of my computer. This was a problem I discovered in version 2013 and is in 2014. From what I could find there are 3 things that need to happen. 1. Bitdefender…
-
Option To Delete Custom Scan Is Here
I see the option to delete custom scans, which was a feature request, has been added. Subtract one from the feature request list. Thanks. See attached.
-
[in Progress] Show New Replies To My Posts.
I don't see any other category to post this in so I created it in the general section. Is there a forum function that allows me to see only the new replies to my posts? I keep losing track of threads that I have posted in and others have responded in. I can't find this anywhere. Thanks
-
A Few Questions
You don't leave anywhere to discuss beta 2014 issues in the forum. 1. Has the failure to update problem been fixed. 2. Have there been any additions regarding user control such as prompt for action? 3. Has there been a beta refresh yet? Thanks
-
Deletion Of Custom Scan
There is no way to delete a custom scan in the GUI. I know how to delete a custom scan by digging around for it and manually deleting it but a user shouldn't have to do this. Please add the option to delete each custom scan in the GUI. Thanks
-
Microsoft Office 2013 Compatible?
I need to know if BDAV Plus 2013 is compatible with Microsoft Office 2013? Any help would be appreciated. Thanks
-
Merge License
I would like to extend my BDAV Plus 2013 license. Can I please merge my new license with my old license? Thanks
-
Data Protection
I need some ideas on how to test a data protection rule. Anyone care to help? I looked in the user guide but did not see it mentioned anywhere. I would appreciate it.
-
Safego
I am trying to activate Safego but cannot. When I select manage then Activate for Facebook it opens My Bitdefender and brings up a window to activate it. When I select activate, it just brings me back to this same window. see attached.
-
Too Many Devices In Mybitdefender
I now have a total of 18 devices showing in My Bitdefender. Only 2 of these should be there - one for Android phone and one 3 user license of BDAV+2013 that has 480 days left on it which is correct. For the other 16, it shows a license for BDAV+2013 having 114 days left on it. This is either not mine or may have been a…
-
Prompt For Action
Please don't forget this topic by ONT. This is very important to many of us. http://forum.bitdefender.com/index.php?showtopic=35631
-
Delete Contents Of Sandbox
Please add an option to manually delete the contents of the sandbox in the GUI and an option to delete the contents when the browser is closed. A user should not be required to search for these file in order to delete them. Thanks See here -> http://forum.bitdefender.com/index.php?sho...mp;#entry155864
-
[escalated] Privacy Settings - Tab Spacing
There is no spacing between tabs under privacy control settings. The text all runs together. This is a gui issue so I opened it under general. If you think it should be under privacy then please move it. The id theft protection tab is similar to this. The only difference is that instead of being in a group, it is a single…
-
Bitdefender Trust
Bitdefender is the only antivirus solution that I trust on my machine. My suggestion, keep up the good work. That is all. Thank you.
-
[resolved] Quick Scan And Remote Controls
When using remote controls to invoke a quick scan the scan starts 7 hours later. Why is this? I started the scan at lunch and the scan started when I was on the computer after dinner.
-
Unable To Access Remote Controls
Again, unable to access the remote controls at mybitdefender.com.
