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Installing
Hi I have Bitdefender Total Security Family 15 devices installed. I now wish to switch to Bitdefender Total Security 5 devices. Do I need to uninstall Bitdefender Family from all my devices then install Total Security. Thanks
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Cost
Bitdefender is getting too expensive. Why do they not offer a Total security solution to include family AV Firewall VPN and at least 1 person Identy Theft protection. I've been a subscriber for over 10 years now but it's looking like I will have to look elsewhere.
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Breaches
Hi I am wondering why Bitdefender Central is advising that my email address has appeared in 2 data breaches while privacy scans on my mobile say my email has not been found in any data breaches. hitbit
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Firewall Off
Hello, Every now and then Windows advises that both Windows and BitDefender firewalls are turned off. ( I have never turned BitDefender firewall off ) In an effort to turn BitDefender firewall on I have to select it several times and reboot my system. Is this a BitDefender issue or Microsoft attempting to force their poor…
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VPN Problems
Hello, Yet again my VPN on my pc just sits there " connecting " for ages . I have tried connecting when connected to the net, when not connected. I have tried rebooting 5 times. I have updated my current and latest Total Security suite. I never have such problems on my phones. At this point I am very close to dumping VPN…
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Programme Stopped
Hello, So my pc is connected to the net. BitDefender is set to and has full access to auto update itself but it says it has an issue with updates. I start the programme and click update and it immediately, within ten seconds says its ok and green ticks itself. I am curious as to why this issue would occur. Any advice would…
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Updates
Lately, Bitdefender, total 2018, is taken 15 to 20 minutes to update. Any idea why the updates are taking so long. hitbit
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Congrats
Congratulations BitDefender on winning product of the year. I@m not one bit surprised but its great to see your excellent product and dedication to development recognized. Hitbit.
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BitDefender and Firefox
Hello, I have received what appears to be a follow up tech support questionnaire from BitDefender which Firefox is flagging as problematic. I have attached a screenshot and would be obliged if someone could advise me if the questionnaire is genuine. Hitbit
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Firefox Blocking Access To BitDefender Site
Hi All, My Firefox Browser allows me to connect to Central and the Forum but will not allow me connect to BitDefender's main website to view products. It generates the message in the attachment. Any assistance would be appreciated. Hitbit
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Traffic Light
Hi, I am wondering has Traffic Light been discontinued. Hitbit
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BitDefender Mobile
Hello, I have a paid subscription to BitDefender Total Security Multi Device. My mobile app will not update advising I check my internet connection. My connection is fine as everything else is working correctly. Any ideas. Hitbit
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Site Advisor
Hello, As I recall BitDefender used to put a safe or not safe tag beside sites when I searched. This has disappeared now.Is this no longer available. Running Total Security 2017. Any help would be appreciated. Hitbit
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Disappointed
Hello, I am disappointed to note your stance on my last post but I accept forum rules are forum rules and so will raise my difficulties on other security / consumer forums. ps My difficulty has been made much worse rather than being resolved as you felt sure it would be and I am on the verge of never having to contact this…
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Total Security Subscription
Hi All, Anyone else find BitDefender support tends to answer a question with something totally irrelevant to the question asked. I have a 5 device subscription to Total Security which has in excess of 800 days left on it. I have installed BitDefender Mobile on my phone but it says only 313 days left. please note I have…
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Malwarebytes
Hello, Any update on the BitDefender MalWarebytes Premium conflict please. Hitbit
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Support Tickets.
Hi All, I have requested assistance from support. Is there any way I can later see my tickets as I can't find anywhere on BitDefenders site. Other sites have a show my support request tickets which can be viewed at any time and also provides a status for each request. Ashampoo's site comes to mind. I have received emails…
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Bad Pool Header
Since upgrading to Total Security I regularly get a blue screen advising a bad pool header issue and windows need to restart. I have seen it suggested that there is a compatibility issue with Total Security 2016 and MalWareBytes. Any information / advice would be appreciated. Hitbit.
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Bitdefender Total Security 2015 And Windows 10
After installing Windows 10 I had some difficulty getting Bitdefender to function correctly so I uninstalled (Bitdefender) and downloaded it again from Cleverbridge re installed it and attempted to update it. This failed with the programme advising of problems with the updates. So I uninstalled Bitdefender again (using the…
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Safe Site Notification
Hello, I switched to BitDefender Total Security Suite on 6th March 2014. My initial reasons were due to very good reviews and an excellent price from Download crew. I had been a McAfee customer for many many years having originally been a user of their predecessors First Aid' Dr Solomons but was in the market for an equal…
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Toolbar
Hi All, I have enabled the show toolbar for BitDefender in BitDefender itself , Total Security 2015 , but it is not appearing in Firefox. Any help would be appreciated. Hitbit
