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Conflict Of Protection?
Thanks for the free 6-months from Softpedia promo. Please clarify. I understand that the Anti-theft and SMS protection cannot be enabled if you are already using the Moto G's Motorola Device Manager's Anti-Theft functions because they would conflict. So I have left it disabled and not activated Bitdefender as a device…
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A Restart Is Required
Hello, please could you post the change log for the latest 2014 range update when you have time to. It looked quite a big one from the list of files changed. Ideally if you implemented my product suggestion and included this information within the progam itself so it is viewable in the event log you wouldn't have to then…
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Seasons Greetings
Completely off-topic which is why it is in this section. To Bitdefender Staff and all forum members. Have a wonderful time over Christmas if you celebrate it and all the best for the New Year
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Browser Extensions For 64-bit Chrome
Today saw the release of 64-bit Google Chrome Stable for Windows. Are Bitdefender planning to release compatible extensions or plugins for this Browser?
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Safepay - Download Location
On my system I have purposely moved my User Account folders to another drive. This was done before installing Bitdefender. The issue I have is that Bitdefender has not obeyed the file locations associated with my user profile in W7. So instead of saving in E:\Users\My Account\Downloads\Bitdefender SafePay it still saves to…
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End Of Life - Please Upgrade To A Newer Product
On 6th January 2014 the 2011 Bitdefender products became End of Life Status and were also withdrawn from sale. For 6 months after this date they still received limited support. That limited support period has now ended. What this means is that if you are still running 2011 products you are no able to get Technical Support,…
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Forum - Tapatalk
I would like to suggest using the Tapatalk forum system for mobile devices. At the moment you can only view the forum as per the desktop computer on mobile phones and tablets. This is not great but works. Whereas with Tapatalk it would be much easier. Either that or please enable the mobile view in the forum's existing…
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Update Requires Restart
Instead of having to come on the forum to find out what changes are implemented after an update that requires a restart (and to save Christian the hassle of having to maintain the forum thread) please include this information in the update event within the product GUI. A simple list above or below the restart button would…
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Softpedia Bitdefender 2015 Internet Security Offer
This is a very limited time offer so grab a copy while you can. There is just over a day left to do so. http://news.softpedia.com/news/Softpedia-G...15-451180.shtml All you need to do is enter an email and a verification code on the Bitdefender website you are directed to from the news page above. You will get your key via…
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Update The Installer To Mitigate Vulnerability
When you install 'The New Bitdefender' now known as 2014 it introduces a system vulnerability because the runtime installed is outdated and needs patching. My suggestion is that you include the updated version to patch the detected vulnerability as attached. It will save time and prevent leaving our PCs exposed to the…
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Fyi Potential Stability Issue - Bitdefender Antivirus Plus
I just had the misfortune of having to repair my installation for no apparent reason. The first warning I got was Vista Security Center telling me Bitdefender was not running. Also the unusually low memory usage (just over 30MB in total for the 3 running processes) seemed too good to be true. Bitdefender itself had a green…
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Product Downgrade Procedure Thread
Hello I'm not happy with you closing the thread. You did not understand the context and failed to answer my question properly. I do not want to convert a license as I already have a AV+ key to enter when my internet security runs out. The answer I got from that ticket did not explain the procedure either and I responded as…
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Product Downgrade Procedure Query
I am changing to Antivirus Plus this year since I have a very solid hardware firewall which passes every known test I can subject it to. So having tried out Antivirus Plus for a while I have decided it is suitable for my needs. The question I have is quite simple and will probably result in a yes/no answer. When the BDIS…
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Report Headings Suggestion
Hello, in the antivirus events after each scan you get say 20 'Infected file detected' messages which covers way too many different threat detections. This is a waste of screen space, means nothing and does not indicate the severity or type of the threat. So instead please implement the following format: Infected file…
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Malwarebytes Anti-malware Exclusions
As with my previous antivirus I have added the following to the process exclusions list: c:\program files (x86)\malwarebytes' anti-malware\mbam.exe c:\program files (x86)\malwarebytes' anti-malware\mbamgui.exe c:\program files (x86)\malwarebytes' anti-malware\mbamservice.exe and the remaining file…
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Are These Rescue Mode Files?
Hello I have a couple of questions about what I think are rescue mode files. First are these hidden files related to Bitdefender 2014 Rescue Mode? I know what bdlog.txt is, just curious about the rest. Second as I haven't run rescue mode, if they are from that why are they already present? Can they be safely removed and if…
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Bitdefender And Windows Accounts
I've noticed while trying to sort out the restart issue on my PC that half the Bitdefender processes run under SYSTEM and the rest under my own user account in Windows. Even though my account has full working admin rights (everything else works without issue and I have double checked the settings in group policy management…
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Bigfoot Networks Killer Network Manager
I've just installed a Killer Xeno Pro PCI-E card in my PC. Installing the drivers also installs Bigfoot Networks Killer Network Manager. Are there any known issues or conflicts between this and The New Bitdefender Internet Security on W8 Pro 64-bit I need to change settings for in either package?
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Fyi - Libreoffice 4.1 Installer Warning Message
I've just got a message from the LibreOffice installer saying it needs to update files in use by the Bitdefender Application Password Manager (Wallet). They obviously use the same runtime files. If you want to install LibreOffice 4.1 it will nag you to close this application before proceeding. You can however click the…
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Security Widget: Show Game Mode Icon
When Bitdefender automatically or manually is switched to game mode, the game mode icon from the popup message should be displayed in the security widget until Bitdefender is back in normal mode.
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Please Delete
apologies please delete
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Stuck In Laptop Mode After Hibernation?
Internet Security build 17.13.0.551 OS Vista HP x64 SP2 Hello, my notebook got stuck in laptop mode after resuming from hibernate today on mains power. Cause? I put the notebook to sleep and disconnected from mains while I was out for a hospital appointment, so the notebook went into hibernation from sleep mode after 5…
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Restart Issue With Hybrid Sleep Enabled On W8 X64
Since installing an update for Internet Security 2014 earlier today I have experienced an issue with my USB keyboard and mouse not working after restarting the PC to apply updates. I can categorically rule out any other software, hardware or driver changes since all I have changed is the version of Internet Security.…
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Please Remove License Key From Register Your Product
The current license information details given on the Register Your Product screen should not display the full license key. If it has to show anything for users to identify which license they installed the product from please put it like A***BCD. The full code should never be so easily accessible on screen. I therefore…
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Improve The Update Process
When there are several component updates available at the same time it makes more sense to download all the updates for modules/components and apply them in a single pass when the updates are downloaded. The current model of downloading one component, request a reboot, download the next and request a reboot and so on until…
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Vulnerability - Adobe Reader On Vista Sp2 X64
Hello, the antivirus vulnerability check is recommending wrong information. It is suggesting upgrading from my compatible updated 10.1.7.27 to a version that is not supported on Vista x64 SP2 and also gives the wrong version number. Also, the latest Adobe Reader build for Windows other than Vista and Server 2008 is…
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[polite Request] Password Protection Improvement
The current password protection implementation allows users to change the excluded processes without entering a password. This is not secure enough and leaves the door wide open for anyone to block or allow any process they want on a shared PC. Please alter the way password protection works so that as soon as you click on…
