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Disable The Older Forums
Hello I've noticed that the False Positive forum will soon be disabled and queries will be submitted directly to BD Labs. This will be nice as it may help free up Tech. Support to be able focus on The New Bitdefender forum: http://forum.bitdefender.com/index.php?s=&...st&p=210389 Some members are still trying to post…
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New Build 22.0.21.297
This may have included a fix for the slow loading of Chrome webpages for some. Also, it may have finalized a fix for the Wallet login issue. But this is just speculation on my part until a Changelog is posted. There have been additional links added to the /index.php?/topic/76599-how-to-find-your-bitdefender-build-version/"…
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New Build 22.0.20.260
Some may have been updated to this build since around Sat., but mine just updated now. Windows 7 64bit PCs.
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New Build 22.0.19.242
As with a new build, a re-start is required. There was also a follow up update of a smartdbv2.dat and heurinc.exc file. So be prepared that it may want to do an update right after the build update
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Mybitdefender, Temporarily Unavaliable?
Is anyone else having this issue, or just me I'm sure if it's on their server end, it will be up and running shortly. Maybe some of the glitches are getting fixed? http://forum.bitdefender.com/index.php?showtopic=56762
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Bitdefender I.s. 2015 Product Of The Year
Congratulations Bitdefender team, on a product well done, with a very good review of the 2015 Internet Security in the report itself Not to diminish the excellent work you've accomplished, but if we could follow that up with a bit more Mod/Tech support here on the forum, could put you over the top as far as those who would…
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New Build# 18.20.0.1429
Requires a reboot. Changelog posted today http://forum.bitdefender.com/index.php?s=&...st&p=226181 For those who want to be notified by your Bitdefender of a reboot being required, can open the main BD UI /Personal settings icon at the top/General Settings/Update tab/Postpone reboot to off, and you'll receive a…
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Clarify Update Progress
At times, if I haven't used a computer for awhile, and Bitdefender is behind in its updates and I click on the Security Issues to be resolved, run the update (fix issue) I will get an immediate Status of, Failed. Even though the Widget shows it updating, and the Update panel shows it Downloading, it will still show it as…
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Security Widget; Always On Top
For those of you who are new to Bitdefender, including the 2015 version, and you have the Security Widget enabled (right click the System Tray icon, or on the main BD UI, your personal settings icon at the top/General Setting/Display Widget), the Security Widget can be manually set to Always Be On Top, following these easy…
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Bitdefender Phone Number(s)
I know I've been away for awhile, so apologies if this has been addressed before, but, why are there no Phone numbers shown when you right click the BD System Tray icon/About like there used to be? Are the below support phone numbers still good, as I don't want to steer anyone wrong with my siggy Phone Support link.…
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New Build# 17.27.0.1146
Christian posted the Changelog of fixes and changes made, including changing Autoscan to the more appropriate and telling name Idle scan: http://forum.bitdefender.com/index.php?s=&...st&p=212451 See this link for finding your Build number and other useful information: http://forum.bitdefender.com/index.php?showtopic=35499
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Mybitdefender Anti-theft Disclaimer
Is there any way a disclaimer warning can be displayed on the MyBitdefender Anti-Theft web page of how good this feature works, before people try it out of curiosity? Maybe even a link to the Anti-Theft Sub-Forum (this thread) so people can see how wonderfully it works and the hassle it can be to be able to use the device…
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The New Forum
Thank you Bitdefender, Christian and Georgia, for getting such a quick start in getting this forum set up
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New Look For The Bitdefender Support Web Pages
I know Bitdefender wants us to keep this forum troubleshooting topic related, but... I just wanted to bring up what a nice job they did with the new look and also the frequently asked information shown on the Consumer Support web page. Nice job Bitdefender, and to all those who were involved Consumer Support (click out, X…
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Mybitdefender Products
A member here bought up a good point. Is there some way that we can get the number of license used per key shown on our MyBitdefender/Products (or Dashboard) like my example below? I suppose if you knew how many license per key you had, you could scroll through your Dashboard to see where they were used. But, when you give…
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Build 17.15.0.682
Christian has posted the build changelog here: http://forum.bitdefender.com/index.php?s=&...st&p=193364 Affected software: - Bitdefender Total Security - Bitdefender Internet Security - Bitdefender Antivirus Plus Localization: US-EN; Version: 17.15.0.682
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Safepay Standalone Premium
Hello If I'm wrong in this regard, please correct me. For those of us who buy the Premium version of Safepay, with its WiFi protection, it is being done through the Bitdefender Store, and thus people may need to realize the opt-out option of Auto-Renewal. In the example below, it shows I would have been automatically…
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New Build 16.31.0.1868
As some of you may have already noticed, we had a build update. The changelog file has been posted today, which can be found here: http://forum.bitdefender.com/index.php?s=&...st&p=192241 Affected software: - Bitdefender Total Security 2013 - Bitdefender Internet Security 2013 - Bitdefender Antivirus Plus 2013…
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Cosmetic Change
I was wondering if we would consider making the minimize and close buttons brighter, maybe white, which would then also balance out the white text on both ends of the Bitdefender console, top and bottom. For me, my eyes aren't what they used to be, and also on my laptop if I have a little glare on the screen, the - x can…
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Scheduled Scan: Implemented
Thank you Christian, Georgia and Bitdefender, for implementing the past Feature Request for a Scheduled Scan. To enable a Scheduled Scan, go to AV Panel/Scan Now drop down arrow/Manage Scans/ click New custom task/Choose your scan target, then the bottom option buttons will light up, and clicking Scheduled Scan will give…
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Bitdefender 2014 Official Download Link
Thank you forum member Chev, for the link to the Bitdefender 2014 Downloads, which can be found on the Bitdefender Website: http://www.bitdefender.com/Downloads/ Look for the word, "New Edition" on the box, as it is not marked 2014 version. It seems the Total Security download is being re-directed (for now) to CNET…
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Congradulations To The 2014 Beta Winners
The total list of winners can be found here: http://www.bitdefender.com/media/html/beta/?sm_id=newbeta/ Congratulations to those I know right off hand, ONT and Pushkar Gogte, as I'm sure yours and the others beta feedback helped Bitdefender complete an excellent 2014 version.
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Simplify Forum Layout
Maybe this has been mentioned before, but... Do you think it would be easier to post, get responses to threads posted and questions asked if we were to combined some sub forums together? Say like combined the General and Installation into one sub forum, as well as Antivirus and Privacy together? It just seems there are so…
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Better Bd 8 Web Page Info
To help with some of the confusion of the features of Bitdefender Windows 8 Security, maybe they could list the features/components like they do with the 2013 versions. Even though there is not another BD 8 version to compare to, they could list it better, like this:…
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A Mac Sub Forum
With more and more Bitdefender Mac users posting, it would be nice if they had their own sub forum, just to help keep from any confusion in posting and answering thread posts, for that version.
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[escalated] Seprate Build Update From Virus Def. Updates
I wonder if Bitdefender could somehow implement a separate download for build updates, apart from the virus definition updates. If it was a different tab option for build updates, or even (I know, some of you will gasp..lol ) if it was a pop up/notification once a week, notifying of a new build, until it was installed.…
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From: Full Scan
Hi Jim, and welcome If you're talking about a scheduled scan, there is no option for that. Bitdefender's reasoning behind it is that once installed, it is suggested to run a full System Scan and then let BD Autoscan run from there, only needing to do a manual System Scan once or twice a month. Does this help answer your…
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New Build/ Update Posted
Christian posted the latest changelog for the 2013 AV+, Internet Security and Total Security products: http://forum.bitdefender.com/index.php?s=&...st&p=177521 To find your build version: right click the BD system tray icon, About It looks like some nice improvements
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Update Not Downloading Or Installing
Since about 6:30 AM this morning, CST, Bitdefender shows an update file size, but will not actually download and install the update. I tried the other update mirror, (restarting my PC just to be sure) and that address is hanging too. It does show that the file size is getting bigger, just not downloading and installing.…
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From: Bitdefender Corrupts Most Of My Exe-downloads
All 26 of spam bots post's, reported.
