BUG: can't change slome profile account details from the website

ffsb42

can't change any picture of the primary account holder from the website (but it eworks from the phone)

can''t change the name of the primary account holder from the website

can't change the details of the profile from the website without changing the name and create a duplicate account.

can't change the icon of the devices from the website... it works from the mobile app.

can't associate a hostname to a device which gets resolved over DNS by Box2

Flexx

Hi Member

Sorry for the inconvenience caused to you. BUG issue can only be handled by developement team.

Since forum only provides limited support, kindly drop an email to bitdefender support at bitsy@bitdefender.com & they will internally share your query with development team & also update you with the solution as soon as it will be available.

Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.

If this helps, kindly mark answer as agree/ accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)