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Bitdefender Central iOS app showing Box offline when it isn't
The Box2 seems to be working fine but the network Protection Dasboard above in the iOS app is continually saying that it's offline. Tried rebooting. The app also appears to be connected to the box fine. I can dim and raise the light intensity
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cant change setting
I have a bug with the bitdefender app for the bitdefender Box 2 as when I try to change some settings I keep getting the warning that I’m not connected to the bitdefender box but i am connected.
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Any Advice For Best Set-Up For Bitdefender BOX 2 In My Home Configuration?
I currently have Cox Cable 1G service, using their Technicolor 4331cgm router/modem, to which I have my box connected from their LAN to Box2 WAN, which is then connected to my NetGear JGS524E monitored switch. I have 32 various IoT, PC's, Mac, iPhones, iPad, and whatnot connected through both the switch or Box WiFi. I have…
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Bitdefender Central showing different devices on PC vs Mobile app (Android)
Hi guys - I use the Bitdefender Box 2, and I'm having troubles with the number of devices being displayed in Bitdefender Central when looking at it via my PC or on my mobile app. On the mobile app, things all look good. However, on the PC, there is only one device showing (there should be ~20). I've reset the Box 2…
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How to renew Bitdefender Box 2 license
Almost impossible to renew my Bidefemder box 2 license as the only options available for South Africa are UK or Singapore. Any suggestions or actual support will be appreciated.
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The creator of Bitdefender BOX will answer your questions!
The Expert Community is the ultimate place where you can meet the people who develop powerful, innovative technologies that have won multiple awards from the most trusted independent testing labs in the industry. The Q&A series continues with our next special guest that will answer your questions. Bitdefender's IoT…
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Log4j Risk for Home User
Three questions: 1) As a Box2 + BD Total Security am I at risk for a hacker to penetrate my home devices, e.g., surreptitiously installing a keylogger to capture passwords? 2) Alternatively, am I at risk accessing a remote server that has been compromised, thereby potentially capturing my UserID + password? 3) In the…
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How to access router after Bitdefender box installed?
Hi. Before I add Bitdefender BOX 2, my router can be accessed by going to 192.168.0.1 or x.x.1.0 for my Tp-Link Router. After I installed the Bitdefender BOX 2, I am no longer able to access it. Please advise. Thanks. Reason I want to access the router is because I want to hide a network from being visible to people.
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Bitdefender Box traffic - Odd overnight activity
These are logs from my ISP server. As soon as I installed the Bitdefender BOX, I started seeing this overnight activity. Is this normal for the BD BOX? Uploading about 3MB & Download about 3MB every hour, whenever we aren't using our devices.
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Device appears both Inside and outside the BOX network
The device I'm using the BitDefender Central iOS app on to control the Bitdefender BOX, shows all the devices connected fine inside the BOX network. However it also shows that device a second time in the 'Outside BOX network' tab. It shows it 'At Risk' but with minimal details i.e. no mac address. Anyone know what's going…
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Feature Request - BD Box
I have been Box user since last 4 years and I haven't seen any significant improvements so I would like to provide list of improvements Bitdefender should provide for Box users. Firewall VPN (a. either provided by BD or third party support) Feature like PiHole (https://pi-hole.net) - to remove those pesky ads/ improves…
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Private mode not displaying any reports on blocked traffic from virtual assistants
Hello. I see that the Bitdefender Central application does not offer any reporting on private mode: that is not only that virtual assistants can be blocked only for 12h (unsure why cannot set 1 week for example?) but also there is no report available on whether any attempt of outgoing network traffic by virtual assistants…
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Bitdefender Box
I have Bitdefender Premium Security, and in menu there is Set up Bitdefender Box. Is that service included i nPremium Security or should I pay some additional payment to start using it?
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BUG Led bitdefender Box 2
When the WIFI settings are changed, the box light remains red indefinitely. To turn it back blue, open the bitdefender central application and then turn off the led and turn it back on.
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how can I create custom DNS entries for my LAN while using bitdefender total security and box 2?
I want to setup custom DNS entries on the bitdefender box 2 such that my devices can resolve foo.mydomain.com to LAN IP when they are connected through the bitdefender box 2 soho network. note: the same name foo.mydomain.com is also resolvable from the internet but pointing to my ISP provided public IP which, in turns has…
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Bitdefender Box reports a DHCP conflict in my home network. How to identify the device?
My Bitdefender Box is setup as the one and only DHCP server. From time to time the box reports that there is another DHCP server connected to my home network, offering IP addresses from another range. Last time this occurred was yesterday 9.30 pm to 9.40 pm. No one of my household members had anything switched on or off…
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Arlo Security Cameras
First post to the community. I have a bitdefender total security plan package 2020, as well as a bitdefender box2. I have purchased an Arlo pro 2 security package, consisting of a smart hub, 2 wireless cameras, and a video doorbell . I currently have a smart hub (for my weather station) directly connected to the…
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Bitdefender Box Not seeing my appliances and printers
I recently installed a new wireless printer. I checked it on Box a couple of days later. The printer is not being seen (protected.) I also noticed many of the appliances and devices that had previously been protected are no longer visible. Has anyone seen this before
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Not able to connect to internet using Linksys EA7300 and Bitdefender BOx
Up until yesterday this was my setup: gigabit internet coming in from the wall jack (no modem) going into my Bitdefender Box, my Linksys EA7300 plugged directly into my Bitdefender Box and my devices connected to the wireless network from my router, not the Bitdefender Box wifi. It had worked great for about a year and…
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BUG: can't change slome profile account details from the website
can't change any picture of the primary account holder from the website (but it eworks from the phone) can''t change the name of the primary account holder from the website can't change the details of the profile from the website without changing the name and create a duplicate account. can't change the icon of the devices…
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Connecting the Bitdefender Box in Germany
I live in Germany now and have been trying to connect my Box but am having issues. My thought is it's because the phone line connects directly to the router but don't know. I tried the help desk people and they haven't been too helpful. If anybody has an idea I'd appreciate it. My thought is they like to watch what…
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Non Closable Bitdefender Box Advertising
Greetings, as of this morning I have a Bitdefender Box advertisement open on my screen above the notifications area that I can not seem to close with conventional methods. help with this matter would be appreciated, screen shot attached. Thank you
