Can't Install Bitdefender Total Security 2020 on Windows 7 SP1

Options

I had it installed. I uninstalled it. I have been trying to re-install. After the User Account Control dialog appears and I click OK, the cursor spins for 10 seconds then nothing. No error message. Nothing in Windows Event Viewer.

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Hi Member,

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query. Your issue can be resolved by support only.

    Regards

    Flex

    (Bitdefender beta tester 2019 /2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Regalato
    Options

    Solved. Installed Kaspersky instead.

  • Rasheduzzaman
    edited November 2020
    Options

    Hi Regalato,

    Support for Windows 7 ended on January 14, 2020 from Microsoft. But if you want to use Windows 7 then you have to install some update manually for using some software Bit Defender one of those. you can download those update file from the following links

    For,

    Windows 7 SP1 : http://tiny.cc/winsp1

    For installing Internet Explorer 11 you have to install some Pre Requisite file which are available in this link

    Internet Explorer 11 : http://tiny.cc/ieup

    After installing those file i hope your problem will be solve.

    Thanks.

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    This is to inform that windows 7 sp1 will automatically get updated through windows update. Updating from 3rd party is not recommended. Same goes for internet explorer.

    Additionally user already states that he is having issue on windows 7 sp1.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)