You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Why does Bitdefender Scan a Significantly Different Number of Files on Similar Computers?
I just ran my periodic preventative/proactive deep scans on my computers. Two of them are similarly configured. Yet there was an 800,000 file difference in the number of files scanned.
Oh gosh, I just realized a "scanned item" can't be the same as a file--one computer has 410,000 files (according to windirstat) -- and Bitdefender scanned "3,535,000" items. So, now I have ask what makes up an item, such that there are millions of them. And still, although a little more understandable now, how could similar computers have such a difference in number of scanned items? 3,535,000 compared to 2,710,000 .
Thank You
Best Answer
-
One reason can be because the full scan runs a deep scan, meaning if there are any archive file in the system, the full scan will scan each of the files inside the archive which will definitely increase the count of files numbers but if the archive file is password protected, bitdefender will notify you to enter the password or will skip it from scanning
For additional information, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1
Answers
-
Hello @CloudCzar,
Try to disable the "scan archive" option under Protection -> Antivirus -> Advanced and see if that makes any difference:
Let us know how it goes.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
0
