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Change scan frequency/time of day?
BD scans my incredibly run down Galaxy s9 a lot, and it uses enough overhead that it sometimes disrupts other active apps. Like I said, it's an old phone far enough into end of life that it already struggles with basic functionality here and there. I don't need my storage scanned 2-3 times per day. I probably don't even…
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Extra option for what to do on finding a problem
Long-time Kaspersky user. New user here. Trojan Generic 17890680 was found. Normally I would have asked for removal. But it turns out I Use that product for many years almost every day. So I asked BitDefender to ignore this one. But extending 'ignore' to all other findings is almost the same as not using an antivirus. New…
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Icon colors in log
What are the icon colors in the log. I see red and grey, but they both say "Malware scanner: Application $app was scanned on install and found clean" (Amazon Alexa and Proton Calendar respectively for two examples),
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Very slow system scan; no progress percentage displayed
now at 20 hours and 122,000,000 items. The progress bar does not include progress percentage, so I have no idea as to level of prgoress. Can anyone help? Thanks.
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Cloud Scan at Startup - can I stop this?
I have cloud storage that appears as a drive on my PC. Whenever I boot my PC up it automatically starts scanning the device (which is what I want) but it also scans my cloud storage (which I don't want). Is there any way I can exclude the cloud storage from the device scan that is carried out when I bootup my PC? I have…
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it has been 5 hours and still it is scanning why?
why it is taking so long to scan i only wanted to scan my c drive but it has been 5 hours and still it is scanning
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Random Full System Scan
Hi, This morning I booted up my Win10 machine and walked away, when I came back it there was the “Your system is clean” screen. I did not start a scan nor do I have any scheduled scans setup. It had however only scanned about 5000 files and the log indicated that the scan had been cancelled by the user. I did not start…
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Want To Scan A File Before Downloading It. Is That Possible And How?
Twenty-five page PDF on LinkedIn that I'd like to download. Want to scan it with Bitdefender Total Security Build 27.0.3.19 on my Windows 10 pc BEFORE downloading. Is that possible? How? If not possible, what is best way to ensure I don't infect my pc with anything on this file download? Appreciate any help.
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Manually Run "Rescue Environment" Comes Preconfigured To Not Check For Rootkits. Any Help?
That is exactly WHY I ran the routine - and I cannot find anyplace to change that configuration. Help!
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Found Two Bugs In BD Total Security Build 26.0.34.145
Hello, So, I found two bugs in the latest version of Bitdefender Total Security 26.0. 34.145. Maybe this was present in previous versions too, I don't know. One of them is, blocking/detection notification is not shown sometimes. I was downloading a malicious torrent for the purpose of testing. One of the zip files was…
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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No Automatic Scan On External HDD ("Autoscan" Is On). Any Help?
Hello folks, i recently installed my Total Security, today i proceed to connect my external hard drive on my PC and while i have enabled the automatic scan option for flash drives, nothing was done by Bitdefender. I had zero notifications about scanned drives etc.. I tried many times to reconnect it and then i inserted…
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Why Did I Have 92494 Skipped Items In BD Total Security System (Full) Scan?
I ran a full scan with Bitdefender Total Security. When it was done, it said that I had 92494 skipped items. I searched the community but all of the skipped items posts were in the archive and the links that they said explained this were dead. So, why did this happen?
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Cloud Files scan - protected password
Hi, I'm new to the community, so I hope this post is both appropriate and in the right category. After a full system scan, I noticed a few files had not been scan due to being password protected. Of all the files only two were unrecognised and are associated in the cloud? Thelink under Cloud Files information section,…
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Computer Fan Turns On Near The End Of A System Scan. Any Ideas?
Hi! My desktop computer's fan turns on near the end of a full-system scan. Is this normal or is it something I should be worried about? Thanks.
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Why does Bitdefender Scan a Significantly Different Number of Files on Similar Computers?
I just ran my periodic preventative/proactive deep scans on my computers. Two of them are similarly configured. Yet there was an 800,000 file difference in the number of files scanned. Oh gosh, I just realized a "scanned item" can't be the same as a file--one computer has 410,000 files (according to windirstat) -- and…
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BD Mobile Security: Scanning Over 2,000 Connections In My Browsing Activity In One Day
Is it normal for Central to show that it’s scanned over 2,000 connections in my Browsing Activity in one day when I haven’t even used Safari on my phone in the same day? This seems suspicious. Any suggestions?
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Does Bitdefender Scan For Rootkits?
Hello bitdefender team , I want to ask 1 typical question that worries me in my computer system, when I scan all the targeted ones on the Scan options most it selects yes, but 1 in the option for Rootkits, it appears with no ! which mean scan for rootkits No , what is the problem, should I worry about this problem? I'm…
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How to know if a scheduled scan ran successfully?
I looked first at the Windows 10 program interface, then through community questions. I'd like detailed log info, but right now I'd be okay with just knowing I've set up the scheduled scan effectively and that it's running. This doesn't seem to be a use case designed into the interface?
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Scheduled Quick Scan not running
I am just getting used to running BitTorrent on my Windows 10 desktop (build 19044.1586). I am pretty impressed but I do have one problem. I have set up a schedule to run a Quick Scan ay 12 pm each day. But looking through the Notifications I note that this has never run (except when I do it manually using "Run Now").…
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Suspicious token impersonation event found
I ran a search for "Malware Detection / Processes whose names are confusingly similar to those of critical systems processes are likley to be malicious (process.path:svchost.exe~1)" and get the following message, which is concerning to say the least. When I run a virus scan this doesn't show up. What should I make of this?…
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Scans doesn't work automatically
I have Bitdefender Internet Security Build 26.0.7.41 running on 3 PC's, one with Windows 10, and two with Windows 11. In none of three runs scans automatically, in all three I was installed, uninstalled, configured, and reconfigured scans, but I never can achieve execute successfully one or more scheduled scans (full,…
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Bitdefender individual files scan 'right-click' contextual menu option in Windows 11.
Window 11 streamlines menu options but sometimes such options are hard to be found. Because of this configuration Bitdefender individual files scan 'right-click' contextual menu option is not immediately visible. In order to scan an individual file: Right-click the file At the bottom of the menu options choose 'Show more…
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Why do the same 4 threats keep reoccurring?
Hello everyone, Sorry if I'm being a bit slow, I'm a noob with anti virus software (never used any before). I'm currently testing out the trial version of Antivirus For Mac and during the recommended initial system scan, 6 threats were detected. One of them BD dealt with as expected (remnants of an application), and moved…
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Antivirus for Mac cannot scan encrypted compressed files.
When can it be supported?
