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Any suggestions regarding activation infinite loop?
Hi Folks I'm hoping the experts can give me a hand. Platform - Microsoft Surface Pro 11, running Windows 11 (all updates applied) Browser - Edge with Secure Pass Browser Extension. Current situation: Trying to use Secure Pass. When I open the extension, I get the following: When I click on the "Renew Subscription" button,…
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Help, I installed the app with the VPN on another country, can't install in mac
I installed the app on Android, and I bought the plan while my VPN was inadvertently on another country. I sent myself one of the invite codes and when I try to continue with the Antivirus Agent, it keept closing the window after I log in on the installation pop up. I installed again the app on my mac with my VPN on the…
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
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Problem with downloading Bitdefender Total Security
Made my first Bitdefender (BD) purchase today (Total Security), registered on BD Central, and followed the steps there to download onto a first device — my laptop. Did this many times, but every time the result shown in Recent Download History was "Needs permission to download." I'm pretty sure I have Windows 10. I know…
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…
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MacOs 15?
Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia? We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions
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Install of Bitdefender Parental Control fail on Windows 10
The Parental Control program/app does not install correctly for me. I have downloaded the Parental Control installation program "bitdefender_windows_…….exe" and ran it. But the program does not turn up in the Windows list of installed program. Below: Screen shot from Bitdefender Central on the internet. Text translated:…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Bitdefender update gets stuck at 84% on windows when updating to new version
Hi everyone, When my bitdefender total security is trying to update to the latest version it gets stuck at 84% no matter how long I wait. This issue first started last month when updating from version 27.0.35.147 to version 27.0.38.163. I fixed that by uninstalling bitdefender using the uninstaller tool and then…
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Does Bitdefender Antivirus Plus licence for Windows also cover my Android phone?
I purchased Bitdefender Antivirus Plus for my Windows laptop and I think it comes with a licence for installation on three machines. If I have it installed on my laptop can I use the same licence to install it on my phone? Or, do I have to buy a separate licence?
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How to re-install Bitdefender after doing a system restore?
Due to Windows problems I had to do a full system restore on a Win 8.1 PC. i.e. a factory reset. This PC had BD installed, but of course after the reset BD is no longer installed on it, but according to my BD account it is installed on it. I want to re-install it, but do not see that option. How can I do this and restore…
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How to install a third year of BitDefender
I have used BitDefender happily for the last two years. I am now seeking to renew for a third year. I have purchased a renewal package (essentially a new Activation Code). I have logged in to 'central.bitdefender.com' and followed the download instructions. I have downloaded a file named…
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Get error: "Oops, something went wrong. Please try again later" after installation
1- I installed BitDefender Antivirus Plus. 2- After installation procedure, BitDefender starts for the first time and asks for a BitDefender Central Account to assign my product. 3- I have an already created account with the subscription already activated (10 computers) 4- After a long time, y get the following error…
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New Mac install did not connect to subscription
We have purchased a 20 seat subscription for Bitdefender Small Office Security and I have installed ok on my machine and remotely on a Windows machine. I did a remote install on a Mac this week - the method I used was to get a remote control session on the mac and then I went to Install > Protect Other Devices > Copy Link…
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Unable to install on Windows 7 with error
Hi all, I see that Bitfender is supporting Windows 7 until January 2025. I tried to install the Bitfender Antivirus Free on my windows 7 computer but I get an error: I installed the Microsoft Knowledge Base packages and I have Windows 7 Service Pack 1, but it still has the same message. Can anyone help?
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How to install Bitdefender on Windows
How to install Bitdefender on Windows (full guide here) This article guides you on how to install Bitdefender on Windows. Before proceeding with the installation, make sure your PC meets the system requirements. You can also watch the steps presented in the video below.
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Wacatac B ml detection from defender in bdservicehost.exe
I had some issues with bitdefender not always starting after restart. I run the uninstall tool, restarted the pc, downloaded bitdefender from central. Somewhere in the process, defender removed bdservicehost.exe as it was flagged as Wacatac B ml, which I discovered later. After this installation, i got the message in…
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Uninstall Old Bitdeferder antivirus- Through ****** or any other method
Hi, We have on-prem Bitdefender antivirus product installed on our network and now we have opted for Cloud version. In terms of upgrading workstations to the cloud version First, I have been told to uninstall the old Bitdefender and then install using the new client (cloud version) I am ok with installing the new cloud…
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Do I need to install Bitdefender on my smart tv?
I am concerned that my TV is connected to the internet. I search alot of online programs. Should I can I download the Bitdefender on my TV? Thank you in advance DotnEd
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Bitdefender installation stuck at 66%
Hello, i've been trying to install bitdefender in all the pcs of the office i work in, but in some of them the installation gets stuck on 66% (starting services), i've tried everything , using the offline installer, the online installer, tried using the uninstalling tool and installing again, restarting the pc, everything,…
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Can't install bitdefender plus.
So i had the 30 free trial of bitdefender and decided to buy the plus version. When pressing on install, the .exe file downloads, but when i click on it i just confirm a pop-up and then nothing. Can someone help me with this problem please? Thank you!
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Unable to download Bitdefender
Trying to download Bitdefender from the GravityZone cloud console. It starts to download but then bombs out. Try again and it fails either sooner or sometimes later. Most I've seen is ~70% download.
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Cannot log into Bitdefender on Windows 10
Hey there, About a couple months ago I reset my Windows 10 computer, after which I wished to reinstall Bitdefender Total Security. I downloaded the .exe file through Bitdefender Central, executed the file, everything went correctly, until I was met with the login screen: I could not proceed after entering my e-mail, the…
