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VPN - Impossible Choose Country on Mac
I would like to have an American IP address. In the VPN app, there is a selection of countries. However, the list CANNOT be scrolled. United States starts with "U" so it is not on the screen so it cannot be selected. Pretty major bug, eh! Would be great if this profound defect could be fixed. Thanks. This is Mac Mojave.
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Weird Exclusion
Hello, I'm using Bitdefender Antivirus Free on my Windows 10. I just noticed a weird exclusion that I didn't put there, it is: "C:\Program Files\Bitdefender Agent\ProductAgentService.exe " Does anyone else have this or is just me? Should I be worried?
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Two Win7 HTPC's with Ceton TV tuners indistinguishable
I reported this problem on the 2019 product forum back in April, for my 5-seat license for Bitdefender Total Security. I have now upgraded all my machines to the latest 2020 version and the problem persists. Still uncorrected. The problem is that my two Win7 HTPC's both use Ceton TV tuner cards, which is a "network device"…
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Bitdefender Crashes Shellshock Live
Surprised no one has posted about this, but for a long while now, Bitdefender has been found to cause the game Shellshock Live to crash. The exact cause of the issue I'm unsure of, but the proposed workaround is adding an "x" to the file extension of "httpproxy.dll" Reference: Proposed workaround Note: To reproduce crash,…
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Firewall blocks remote connections after a while
Hello, I have a problem with bitdefender total security firewall. I tried to access shared folders from external Client over SMB. Firewall setup is the same as it is here described: https://www.bitdefender.com/consumer/support/answer/13428/ Issued Devices: PC (has a server role): static IP connected to Router over WiFi…
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Better fingerprint option for under screen scanner
Is there going to be a better fingerprint location for phones with under screen scanning, it hovering over the 0 is not working very userfriendly, please move the 0 and make the scan area dedicated
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Vulnerability in password protection
Adding an exception for a website in Online threat prevention requires a password (if it's set), but if you add an exception from the notification center or the blocked page notification, it bypasses the password protection and just adds the website anyway. Now, I'm wondering if this is intended or an actual issue but…
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Remote desktop unable close session
Anybody have troubbles with remote desktop? When I open a session with RMD on windows 7 Pro or 10 Pro (and Android) there is no problem. But when I close the remote session and try to enter again, the session is not closed properly and I can't reenter. In this situation I can't close windows session physically. Only with…
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Bitdefender Firewall Dumps settings & rules
Hi, I am using BD2019. I have approximately 20 trusted devices on my network that I would like to network seamlessly. 5 of them are running BD. I constantly find that a random variety of them either can't be seen or can't access one another which makes my network experience a real pain... because it usually happens at the…
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BUG: "Don't scan content in backups" setting fails with multiple Time Machine destinations
Steps to reproduce: * Configure macOS with more than one network-connected Time Machine destination, eg., two different NAS devices * From the Time Machine menu, "Enter time machine" and wait for all targets to mount, then restore any file and exit Time Machine * Open a shell and type the following to see a list of mounted…
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Thunderbird email
Bitdefender is not catching infected email when I receive it using Thunderbird. It does catch the infections if I do an on-demand scan of the email folder AFTER it comes in. Email scanning is turned on in Bitdefender settings. Thunderbird is using SSL/TLS security. Is that blocking detection?
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Search Advisor not working on any browser
You know, this search advisor (traffic) inside the browser is not working. Equal what firefox version we used. I do not know if it has to do with your latest product update. Using BD Total Security 2019. When we reboot our computers (it tells us to reboot the PC), the search advisor will not work anymore. Fun fact: if we…
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Protect files on external drive
I'm using an external drive on my Macbook Pro but Bitdefeneder does not allow me to add it to the list of safe files. That drive and its folders are disabled when I view the list of drives/folders
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HTTPS web traffic blocked after Parental Control enabled
2019 2019012021190001 but not having much luck BD2019 installs fine When I install Parental Control, then add a child - the laptop cannot access any https website (Chrome and IE). Different user accounts have the same issue. If I delete the child from the parental control, I can access https websites. I have tried updating…
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Bitdefender blocks DishAnywhere remote TV access
I use Bitdefender Total Security 2019 on Windows 10 (x64 Pro latest updates)and Windows 7 (x64 Pro latest updates) platforms. I subscribe to Dish Network for TV programming, and have use their Slingplayer-based DishAnywhere for watching TV on my PCs. This has worked flawlessly for several years, but just in the past week,…
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Bitdefender is always in minimized state
Hello. I have an active subscription and installed Bitdefender on few home computers. On one of them I can't open this software and it's always minimalized. I can't configure it or even update. It's visible on taskbar but it's minimalized without the possibility of openining What to do?
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Bitdefender blocking access to my NAS
BD is blocking access to my NAS, at https://192.168.1.100/admin/ The NAS uses self-signed certificate. How do I add this exception to BD?
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Carbon Copy Cloner and Bitdefender on an iMac running Mojave
I have been using Bitdefender for a few months and I have noticed when I do my weekly back up to my Toshiba External Drive, via Carbon Copy Cloner, Bitdefender appears to be scanning both the actual back up as it is being done and then, presumably, the entire Toshiba Hard Drive. I have ticked the 'Don't scan content in…
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Exclusion not working
I am using Parallels 14 on my Imac. Installed is the latest version of Antivirus for Mac (Dutch). I have added Parallels Desktop to files allowed within Safe Files. The windows software is than working. But often, ig after restarting the imac, it wont work. Parallels Desktop is than missing in the list Safe Files…
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2019 'stuck' at 49%
I can see it's not really stuck at 49% but after attempting this twice the full scan gets to 49% and then loiters there for well over an hour (it's actually been running now for over 9 hours, and the previous was about 7 or 8 before I rebooted) - it is still sat there. I'm happy to wait but it's not very informative to get…
