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cant install latest windows security patch (intel bug fix)
i cant install January 3, 2018 - KB4056892 (OS Build 16299.192) fix for Intel bug that is announced today it says it is not applicable on my computers (I have 2) release notes says that Due to an issue with some versions of Anti-Virus software, this fix is only being made applicable to the machines where the Anti virus ISV…
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Mac is unprotected after reboot
When I reboot our Mac, Bitdefender sometimes shows "No user registered" and "Your Mac is not protected". I have to log in to Bitdefender Central, and then provide an administrator's name and password so that Bitdefender can make changes to my system. Has anyone else run into this problem? Going through this login procedure…
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BSOD critical process died
Hello, I'm getting a random BSOD critical process died when i have the latest version of Bitdefender free installed. Uninstalled and the BSOD doesn't appear. Any ideas ? Thank you
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Constant message asking if an application should be allowed to safe files
I have added the application already as "allowed". Yet I keep constantly getting that message asking if I want to continue allowing it... it became so annoying, that I had turn off auto-pilot... is this normal behavior? The application in question is: /usr/loca/git/bin/git Pretty standard developer tool.. which was…
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Why won't BF2017 auto update
Whenever I turn on a computer that has not been used for a couple days Bit Defender will sit there for some time (say 10,20,30,40) minutes and say your last update was XX days ago. It should go out and update itself however it does not. You have to open it up and press the update button. This has been happening since…
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Scan log shows zero items scanned
I have Bitdefender Antivirus Plus 2017 installed, but whenever I scan my computer, the scan log states that nothing was actually scanned. When it was scanning, it took serveralnminutes and appeared to scan my computer. I have auto pilot on, so I should still be protected from virus right? I'm afraid my computer is actually…
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Parental Control not working
Hello. Since the last updates of the product, time schedule function added to parental control of BDIS 2017. This function effectively destroyed properly function of parental control, without any setting activated, my computer locked. Modifying the hours, no effect. Now is totally unusable parental control. Please, don't…
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Cannot Disable Safepay
How do I stop the safepay pop up? When I use a bank website, or even ebay, safepay starts and asks if I want to use it to open it. But no mater what I choose from the drop down menu, the pop up keeps coming up, even after I leave the website. The only way to make it go away is to restart the computer. How do I stop this?…
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Only Windows Classic theme available
I'm using WIndows 7. After I upgraded to Bitdefender 2017, my windows automatically changed to classic theme. And I cannot change to other theme since they are all disabled in my control panel. Sometimes after I restart my PC, it will return to Aero theme. sometimes it does not. Totally hating this! I WANT MY AERO THEME!!!
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[Sent2Devel] Game Profile breaking gaming experience with Xbox app
Hi, I had problems with the Xbox app on Windows 10, I couldn't connect online and my NAT seemed to be disabled. I tried to fix my Teredo Tunneling adapters and enable IPv6 but it wasn't working. Then I found the root cause of this. The Bitdefender Game Profile is disabling an important service called IP Helper. This is…
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[Sent2Devel] Protection at boot
If Protection at boot is enabled under Ransomware Protection, my (pin to taskbar) icons disappear on boot/restart. Anyone else having this issue? Is there going to be a fix? ----------------------------------------------------------- Workaround : Remove Desktop from the protected folders. Bitdefender > Protection > View…
