Comments
-
Quick Feedback: Displayed as ‘undefined’ under the blog post. Attaching screenshot. Each tile under the insight section should be of same size. Marked in red color in screenshot. It looks little odd. 'Read mode' button touches the right side of the section. Attaching screenshot. Suggestion: Better to show customer reviews…
-
In Love with Bitdefender Location: Home, Kerala, India Why Bitdefender? As the sun sets every day, across many households in Kerala, it is a common ritual to light Nilavilakku (Oil lamp) after which the whole family will offer their prayers by chanting hymns and holy verses. An ethereal glow from the lamp in the darkness,…
-
Hello @AskingQuestions , Bitdefender free security application has a realtime malware scanner and a web protection. What exactly was not blocked by Bitdefender in the AMTSO test? See few ram usage comparison: https://www.raymond.cc/blog/which-free-antivirus-is-the-lightest-on-system-memory-usage/ Bitdefender free won’t…
-
Hello @4get9 , Visit central.bitdefender.com Tap on Notification Bell icon on top right corner of the page It list all notifications Click on any notification that you like to see the details All details regarding that will be displayed. If you find this response helpful, please mark it as accepted/agree.
-
Yes, I think what @Flexx said is correct !
-
Hello @s3h , On Bitdefender for Mac Free version, there is no option to connect to central. It works without login. You can visit Bitdefender central manually by visiting central.bitdefender.com If you find this response helpful, please mark it as accepted/agree.
-
Hello @RobertG , Please drop a mail to bitsy@bitdefender.com describing the issue which you are facing. Bitdefender technical team will review and get back to you at the earliest. If you find this response helpful, please mark it as accepted/agree.
-
Hello @PatScott , Just visit central.bitdefender.com and click on My Subscription tab just to make sure you have Mobile Security subscription as active. Just drop a mail to bitsy@bitdefender.com describing the issue, you will receive a response from them at the earliest. Also mention the bitdefender central account which…
-
Hello @urantiam , There are different factors. Case 1: It might be a SPAM / Phishing mail. Just leave it / delete it. Your computer won’t be safe. Don’t open or click on any links on mails which you receive from suspecious email accounts. Case 2: If you are using Gmail from web browsers, all in/out traffic will be…
-
Hello @braveally Video demo: If you find this response helpful, please mark it as accepted/agree
-
Hello @alha , Once you purchase the susbscription, you will get an activation code. Keep the activation code with you until you want to start using it. When you want to use the new subscription, just add the new activation key in central.bitdefender.com - My Subscriptions Your new subscription will start ONLY once you…
-
Hello @CreditJeff , Quickest way is to do is just unplug and power and plug it back in which makes the device restart. If you are still facing the issue after rebooting, please drop a mail to boxsupport@bitdefender.com describing the problem you are facing. Bitdefender Box team will reply back to you via email at the…
-
Hello @Abdulmalik If you want to change the account (email ID) from bitdefender application, 1. Bring up Bitdefender from the desktop icon. 2. Click on the My Account icon on the left sidebar of the Bitdefender interface. 3. Click the Switch Account button to change the account linked to the computer. 4. Choose Sign In and…
-
Hello @sukiq1 , You can drop a mail to bitsy@bitdefender.com describing the issue. Please include a screenshot of the bitdefender alert message you are getting and the URL which caused the issue. Bitdefender team will respond back soon, if its a false positive alert, they will take care of it by an update. Please mark the…
-
Hello @sukiq1 , Which URL / website has the issue? What exactly the warning message is? A screenshot of the issue will be useful. Thanks and regards,
-
@RCSWE @reeltime46 @Heather @Andy_BD This is a known issue and all talks regarding this issue is already progressing in another thread over here: Go check it out https://community.bitdefender.com/en/discussion/82379/how-to-stop-bitdefender-popups-notifications#latest I have also reported the same to Bitdefender team. You…
-
Hello @Andy_BD , Lots of users in this Bitdefender community and outside are complaining about this notification behaviour which is quite annoying. Can you escalate this issue to the concerned team and get an update for us? Seems like this is the most common issue users face with Bitdefender now.
-
Hello @holistic @Jayne @KF11 , This is a known issue and many users are reporting the same. Please drop a mail to bitsy@bitdefender.com describing the issue. If more people report this, there are chances to quickly release a fix. Bitdefender team will surely release a patch for this via a product update. If you find my…
-
Hello @Ghost_Recon131 Submit false positive at: https://www.bitdefender.com/submit/ Bitdefender team will review the file and if found not malicious, they will release an update which prevents marking it as malware. Also you can upload the file to www.virustotal.com to see if the file is malicious by scanning it realtime…
-
Hello @Michael_J , Bitdefender no longer provide offline installer on their office sites. But some third party sites provide the offline installer. You can get it from here: https://www.dealarious.com/blog/bitdefender-2020-offline-installer-kit/ Offline Update File:…
-
Hello @Stevie_D , Which version of Bitdefender are you using? This short video shows how to turn OFF bitdefender notification: https://www.youtube.com/watch?v=pFWw-vI9SP0 Hope the issue gets resolved. If problem still persists, you can drop a mail to bitsy@bitdefender.com describing the issue. Will respond back to your…
-
Hello @felix_panda , If you buy a total security key now, then you will get 61 + 365 days subscription. But your internet security licence will be of no use, unless you install Internet security on another computer. Also you can drop a mail to bitsy@bitdefender.com describing the accidental purchase of wrong product and…
-
Hello @Shawanga Since you have activated 90days trial successfully, you can install and use the product for 90 days Any time in Bitdefender Central, Subscription tab, you can see the remaining days of subscription Also the Bitdefender application will alert you when the trial period ends and the computer will no longer be…
-
Hello @BWiedor , Please drop a mail with all these details to bitsy@bitdefender.com Also you can create a ticket over here: https://www.bitdefender.com/support/contact-us.html?last_page=ConsumerCategory Technical team will keep you updated via mail. If you find this response helpful, please mark it as accepted/agree.
-
Hello @TechnoDude , Have you checked both on demand and on-access scan for exclusion? Here is a detailed step by step instruction on how to add to exclusion list: If you find this response helpful, please mark it as accepted / agree. Thanks and regards,
-
Hello @SwedishGoth , Most of the useful tools are already present in Bitdefender Total Security application itself. You can get an idea about the various tools available in the website which I shared above. Regarding Bitdefender mobile app, it check for a wide variety of malwares and also system vulnerabilities like USB…
-
Hello @SwedishGoth First of all, your computer setup looks awesome :) In Bitdefender Total Security, you have the following awesome tools: Bitdefender Safepay: Iron claded browser for super secure online transactions Password Manager Anti Tracker (browser extension) Vulnerability Checker: checks for any OS updates or known…
-
Hello @danieldigital , Many other users are facing the same issue with USB keyboard and mouse. It works if you are having the old style PS2 mouse (https://community.bitdefender.com/en/discussion/60069/no-mouse-or-keyboard-in-rescue-mode) Please drop a mail to bitsy@bitdefender.com describing the issue. You can also create…
-
Hello @Mikael_T , Collect logs from your computer: https://www.bitdefender.com/consumer/support/answer/8919/ Drop a mail to bitsy@bitdefender.com decribing the issue you faced with restoring files from quarantine. You will get a response via mail soon. If you find this response helpful, please mark it as accepted/agree.
-
Hello @spspinz Are you using any VPN or any firewall other than Bitdefender? If yes, disable it and make a try. If issue persists, drop a mail describing the issue and screenshot to bitsy@bitdefender.com You can also create a new ticket at https://www.bitdefender.com/support/contact-us.html?last_page=ConsumerCategory If…
