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Firefox disables Wallet
Firefox v62.0 64bit has suddenly disabled BitDefender wallet. Windows 10 v1803 OS Build 17134.228
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Upgrading to 2nd and more devices
Hi Yesterday I upgraded - successfully and with the easiest ever year-on transistion - one of my three machines with BD TS2016 to BD TS2017 following the prompt to upgrade. However the remaining two pc's have not had the invitation to upgrade and I can't see how to access the program which downloads, uninstalls and…
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Switching user in Wallets
Hi I share a computer with my partner and we each have a wallet for passwords. Is there an easy way to switch from one wallet to another? Clicking the icon in the task bar on a locked wallet will only bring up the wallet last used, and short of going through the BD interface (which itself seems a bit buggy with the name…
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Bitdefender Central Chronic Renewal
Be warned. Renewing using BitDefender Central is fraught with problems. My mistake to begin with, I purchased a download of BD TS2016 without realising it was for 1PC and not the 3PC which I required. But it was not until the 2nd & 3rd devices became unprotected (with 42 days of the TS2015 3PC subscription still to run)…
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Two Wallets
Is it just a single wallet on the system - I can see how to set a second user but not a second wallet. Two people sharing a PC may not want to share individual bank account info for example.
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Excessive Full Scan Time
"BitDefender has a feature called SmartScan, which decreases the duration of the scan by adding clean files to a cache so that they will be skipped at the next scan if the files have not been accessed or modified in any way. If a file that is already present in the cache is accessed, then it will be removed from the cache.…
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Odscanui.exe
Whilst running a full system scan last night, BDTS 2013 crashed and froze the computer. The only way to get out of the situation was to turn off and then restart the PC. Unusually on starting it resumed windows immediately (without the loading process and without entering our password). We then got the following message:-…
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Mixed Installations
I have the 3PC license, of which I am currently using on 1 desktop and 1 laptop, both of which have 32bit versions of windows & BDTS2013. We are considering buying a second desktop but OS is now 64bit standard. Does my licence cover 2 X 32 bit and 1 x 64 bit?
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Reboot Required
Screenshot Every update over the last day has required a reboot of the PC.
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Where Are Bitdef Support On These Forums?
Once again I am querying where the Bit Defender support staff on these forums - the last post I can find from support staff is four days ago - amidst a host of problems from the users? Customer support is not a priority it seems. If you are going to provide a forum within the company then the least you can do is monitor it…
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Bitdef Causing Crashes With Firefox?
Have had problems all day with Firefox crashing. After googling the problem I found this on the firefox forum :- More information, from the crash report for the first Crash ID listed in "More system details": https://crash-stats.mozilla.com/report/inde...3c-4d14c2120719 Firefox 14.0.1 Crash Report [@ StrChrIA ] .....the…
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[resolved] Why Is No-one From Bd Responding In This Forum?
What is says in the topic title really. A new product line. Forum opened. No response that I can see from anyone at Bit Defender. Why?
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Customer Support That Works
I have just, via the customer support page on the BitDefender website (since "chat" was unavailable) posted a simple question regarding the updating of the Total Security 2012 package. I have received the following auto-mated reply:- /quote In order to improve our response time to our customers, we have implemented a new…
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Quick Scan Running All The Time
I have today renewed my BD Total Security package via a purchased DVD disk. The installation seemed to happen fine, but I noticed that the PC is incredibly slow. Then I noticed that the "quick Scan" function seems to be running continuously (on Anti-virus > virus scan page there is no schedule / run task button and the…
