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[resolved]Windows Live Messenger Issues
I just started noticing that Windows Live Messenger isn't working properly anymore. It's not even opening. I'm getting the message "Windows Live Messenger has stopped working." The crash report from Windows says "Fault Module Name: WLDCore.dll". There seems to be a similar problem on the French forum, therefore I believe…
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[solved] Number Of Signatures Issue
Well, I'm not really sure if it is a real issue or not but here's the info: Monday morning (Eastern Standard Time): Virus Signatures: 6571473, Engine Version: 7.33004 The next update, after I returned from work, update which included the fix for the Firefox Antiphishing toolbar ... Monday afternoon (Eastern Standard Time):…
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[resolved] Number Of Signatures - Wrong
Please see the attached image. I'm not sure how this happened, but the number of virus signatures displayed is way off. The engine version seems to be alright. Would this have anything to do with the fact that I have vsservtrace on? Thanks for looking into this. EDIT No matter, seems the problem sorted out by itself after…
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[CLOSED] Bd Update To Build 13.0.21
I had a BD major update this morning to version 13.0.21. Can any of the admins tell me what issues were fixed by this particular update? Since I don't see any announcement about this anywhere and I was curious about it. Thank you.
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[solved] Version Discrepancy ... Again
After today's major update, that made the move to 13.0.19, when right-click on the taskbar icon and going into the About menu, the version says 13.0.19.347 for my BD AV 2010. However, the Registration module still says it's 13.0.18. It's exactly in reverse that it was happening when BD moved to 13.0.18, back then the…
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Major Update Causes Bd Connection Problem
I have posted in another topic that, after today's major update, BD had lost connection to the update server. I was getting the message: "An error occured during the update (Could not connect). If the problem persists, please check our online support website at www.bitdefender.com/help for more information." Now, after 2…
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[solved] Version Discrepancy
After yesterday's major update, that made the move to 13.0.18, the Registration module does display that version of my BD AV 2010. However, when right-clicking on the taskbar icon and going into the About menu, it says that it still is 13.0.17.343. Any explanations for this discrepancy?
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Vulnerability Display Issue
After the BD updates made today and after a restart, here is what I got after doing a vulnerability scan. I'm assuming it has something to do with that fix made for Skype today. I am getting no BD errors so far, but this is rather annoying. Please advise what to do about this.
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Http 404 Update Error
I got this error just a few minutes ago on an auto-update. I tried it a few more times manually and got the same result. I tried pinging the upgrade.bitdefender.com server and it was fine. I don't understand why the update was getting error though. In the end, I switched the update server to upgrade1.bitdefender.com and…
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Adobe Reader Is Gone From Vulnerability List
I had an Adobe Reader update done this morning, version 9.0.2. Shortly afterwards, I noticed that Adobe Reader had vanished from the BD Vulnerability List. I tried checking and unchecking the Application Updates box, nothing changed. The only things remaining there are Yahoo Messenger and Firefox. What's going on? Is Adobe…
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Memory Items
Since yesterday, I'm seeing in the BD Deep Scan a very big number of items in the memory section, "memory dump", "full dump", "disk". There are like about 3,000 items. What's going on? Is this normal? Is there any way clear them out?
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Windows Live Messenger Update Is Gone From Vulnerability List
After today's major BD update, the WL Messenger is gone from the Vulnerability List. Did this happen because of the BD update?
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[solved] Bd Encryption Module
I have a question about this module: what exactly does it do? What's this IM Encryption thing? Is it mandatory to be enabled? Perhaps someone could explain this to me. Many thanks.
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Renewal Confirmation
I have renewed my BD license key about 15 minutes ago through this link: http://www.bitdefender.com/site/Buy/quickRenew/ Until now, I still haven't received the order confirmation in my e-mail, neither in Inbox, nor in Spam folder. How long does it take to receive it? Thank you.
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Security Center Alert At Start-up
Just wanted to report a small bug I have observed when the computer starts up (I have BD AV 2010 up to date): the Windows Security Center (under Vista 32 bit) flashes an alert that BD is not active, even though BD is active since the BD icon in the taskbar is red. After the first BD update a few minutes later, the alert…
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Real-time Protection Settings - Bd 2010
I would like to ask why are dialers and keyloggers set to be skipped from the real-time scan in BD 2010. Should they be skipped or not?
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Over-compressed Items Cannot Be Excluded
Following the Deep Scan, I have these following items that are listed as over-compressed Not scanned objects:Object Path Reason: Final Status C:\Users\Andrei\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat=>(NSIS g)=>(message body)=>(NSIS g)=>(image)=>(NSIS g)=>(image)=>(NSIS…
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Skipped Files
Could someone please explain how these skipped files are chosen? Because there are certainly a lot of them in my Deep Scan today, like about a half of all files that I had scanned at the first Deep Scan two days ago.
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Updates Taking Very Long With Bd 2010
On my computer, the updates with BD 2009 were taking between 20 seconds and 1 minute. The updates with BD 2010 are taking 2 - 3 minutes, while not having any other application working at the same time. Is there any possibility to speed this up? I observed that particularly the update download part of the process takes most…
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Bitdefender 2010 Products
I understand BitDefender 2010 was released today. Can we possibly have a list with the links of the 2010 products and maybe some instructions on how to proceed for the upgrade from 2009 to 2010? Many thanks.
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Vulnerability Options Disappear
Since about a week now, I've noticed that two items in the Vulnerabilities menu disappeared, both in Basic and Advanced Menu: the ones about Firefox and Yahoo Messenger. After every reboot, the items reappear but, after a few BD updates (random number of updates every time), BD makes a restart in Windows and the two…
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Input-output Errors
For the past few days, starting with July 24th, I started getting a rather large amount of input-output errors when I'm doing my Deep System Scan. By large, I mean between 56 and 60 input-output errors on each scan. Are these files that are not getting scanned or what? What are these errors anyway? Should I be worried?
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Less Items Scanned
Hello, I have a question for you. Ok, so here's the number of items scanned yesterday by my BD Antivirus 2009. Overall scan summary Scanned items : 432981 Infected items : 0 Suspicious items : 0 Resolved items : 0 Unresolved items : 0 Password-protected items : 0 Overcompressed items : 0 Individual viruses found : 0…
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Rootkit Scan
Until last week, after scanning my two disk partitions under Deep Scan, my BD Antivirus 2009 was also scanning for rootkits. Since last week, more precisely since the Vista SP2 update, it stopped scanning for rootkits after scanning the two partitions. I have checked the logs and it does say there 'Scan for rootkits: Yes'.…
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A Quick Question
I've seen quite a few people listing their version of BitDefender 2009 as 12.0.12.1. My version says 12.0.12 for Vista SP2 32 bit, without that "1" at the end. I'm just curious if this is normal or did I miss some major update? Although I don't see how I could've missed a major update, since I've been online every day.
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Possible Display Bug
Alright, so when I'm going in Advanced view in the Antivirus - Shield window, under "Real-time protection is enabled", there is that "Last system scan" part. Well, I noticed yesterday morning and again this morning that it says "Last system scan: never", despite the fact that I did already two Deep System Scans since then,…
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False Positive
Upon scanning the computer today, I got a file flagged as a Gen:Trojan.Heur.7E49283939, a file from Microsoft Works, lnchtour.exe. I'm sending you the link where I have uploaded it so you can check it. I believe it's a false positive. http://rapidshare.com/files/214502887/lnchtour.zip.html
