Upgraded from Antivirus to Total Security & Cannot Install

CMoe
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Hi, I decided to purchase Total Security and have tried several times to activate the download but nothing happens. Help!
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Comments
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Did you manage to resolve your issue? I'm on the same boat
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I was having the same issue. Had to uninstall through Windows add/remove programs. I then rebooted. I ran the exe file & it actually completed the install; however, my renewal date hasn't changed.
It really shouldn't be this difficult to install, renew or upgrade. Kind of makes you wonder...
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