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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't see…
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Users lost write permission on any external USB device
After applying a huge gravityzone task called "Fix Security Risks" we are unable to write to any external device connected to any of our bitdefender managed computers. The reason is that "the device is read only". Even if we uninstall bitdefender, the issue remains. The device, however, is perfectly working on any other…
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External hdd (external hard disk - drive) USB Drive can't be viewed in windows explorer.
External hdd (external hard disk - drive) USB drive can't be viewed in windows explorer. The disk can't be ejected. Forces a hard reset of the pc. All external hard drives behave this way. USB keys are fine. I uninstalled BitDefender Total and the problem was gone. GravityZone does not have this issue. Win 11 24H2. Can…
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Connecting a USB storage device stops the WiFi
Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…
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Access to USB drives / Bitdefender Total Security
Hello the community, I just migrated to Bitdefender Total Security from Kaspersky because of security concern, and love the product. I have an issue that maybe was already discussed: I need to plug on my computer via an USB port my Kobo e-reader to manage my e-books and the computer does not recognise the new drive. I…
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Device control exclusion doesn't work
We have Bitdenfender Endpoint security here at my work. Due to the nature of our business we do not allow usb flash drives to be plugged in to any computers, with some exceptions. I have added a flash drive exclusion from discovered devices, and I can see that the device is in the list, but every time I plug in the flash…
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Can Bitdefender prevent usb drive connections?
Can Bitdefender prevent usb drive connections? I ask because I tried to connect two different external usb drives to my PC (Win 10 - 64, up to date) and it will not read them. I use the drives for back up.
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How to enable auto scan of USB devices through Gravity Zone
Hi, when inserting a USB drive into a computer that allows external storage, there is a prompt that asks if you want to scan the device. I cannot find a setting in Gravity Zone to automatically scan the device without prompting the user. Is there one? Any advice would be helpful, thank you.
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USB Port blocked
I am running Bitdefender Total Security 2022. It has deactivated one of my USB ports i.e. does not recognize it when I insert it. How do I fix?
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windows usbmass storage driver error
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38) The driver could not be loaded because a previous version of the driver is still in memory. " This doesn't happen the first time I connect the devices after a startup, but once I disconnect…
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How to disable USB protection.
Hi, I need to disable a certain function in Bit Defender as I am sadly required in my work to use a USB connected (to computer) GPS device windows mobile center in order to transfer data from the device to the computer. Bitdefender blocks this due to it being old school stuff and is considered unsecure. In short, I need to…
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Bitdefender Total Security 2020 causing constant read-access to my external HDD and USB ports
Hello, Ever since the last update to BDTS 2020 anything connected to my USB ports suffers from constant read-access. I know that it is being caused by BD because after many days of research and testing I found that after uninstalling BD this behavior stopped. Upon installing BD again right at the final point of its install…
